1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Large clean room at a very good rate. No wi Fi in room although it worked everywhere else.quite noisy as it was right under the flight path to and from Gatwick double glazing would have helped immensely. Good breakfast at £10 each and the evening food was good.
Negative section of review
Nothing which couldn’t have been sorted with some double glazing.
Positive section of review
Jane is adorable. A very kind and considerate lady who went out of her way to make our stay perfect. The Green Room had a touch of luxury about it and her home baking will take some beating :)
Positive section of review
Location is perfect when attending the arena with the bonus of the shopping mall and ample parking. The restaurant and bars were very good and staff were friendly and efficient.
Negative section of review
Nothing really, everything was favourable.
Positive section of review
After paying for an upgrade to the room we have actually booked, the room was very nice and specious.
Negative section of review
The pictures of the room turned out to be of a higher category, and we had to pay extra to get this larger room. The swimming pool allows kids only during the day, when we were out, so we could not really use it. And even during those hours, a part is closed for kids. Plus the water was really cold.
Positive section of review
Location a little isolated. Breakfast very good. Evening meal excellent, very good quality.
Negative section of review
Lack of toiletries in the bathroom, very minimal.
Positive section of review
Fantastic property in ideal location, easy to access and detailed instructions given
Negative section of review
Could have done with more towels
Positive section of review
amazing location, beautiful view from my room, good breakfast ! would recommend :)
Negative section of review
the balcony is for the whole floor, not just for the room. The bathroom was kinda old (therefor also too expensive) but apparently it will be renovated :)
Positive section of review
Very clean, excellent facilities and well presented.
Negative section of review
Hard to get luggage up the stairs to the front door.
Positive section of review
Lovely rooms as always
Negative section of review
Little bit noisy
Positive section of review
Breakfast was good
Negative section of review
The hotel, the room, how thin the walls were! So over priced and the hotel was terrible