1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a lovely 5* hotel in the centre of beautiful Chester. We try and visit once a year and this time it was for just one night. The service is top notch. We walked from the car park and our bags were whisked away while we checked in and soon appeared in our room. The room itself was a good size as was the bathroom. There are nice touches like hand (home) made shortbread on the tea tray and fresh milk in the mini bar. The Continental breakfast is good quality if a little limited but you can purchase a cooked option from the menu if that is your preference. We will be back again soon!
Negative section of review
It's a good quality hotel in one of our favourite cities. Nothing to complain about at all.
Positive section of review
The staff were lovely, especially the breakfast staff, and the breakfast was the nicest hotel buffet breakfast I’ve ever had. The cleaners were also so friendly and nice. Loved the late check-out time, too! Gave us time to really enjoy breakfast. Great location, too!
Negative section of review
The only thing that could have been better, is that when I booked it, it said there would be a coffee maker and there wasn’t. That’s my only criticism as I was looking forward to using a fancy coffee maker haha. There was a kettle, though!
Positive section of review
Excellent location and extremely helpful staff. Always there for you, even took our bags up for us and brought them down when we left. Gave us directions to where we wanted to go. Always had a smile on their faces.
Negative section of review
Two flights of narrow stairs to get to our room.
Newcastle upon Tyne, United Kingdom
Positive section of review
On the Hadrian's wall route so very convenient. Pub serves good pub style food and we enjoyed the breakfast. Good value for rhe room.
Negative section of review
Wifi wasn't working in the rooms which are in a separate building to the pub. Felt a little isolated.
Positive section of review
It was cheap and cheerful but it had everything we needed for a one night stop over in liverpool.
Positive section of review
The room was to a high standard, beautiful views and extremely clean
Positive section of review
Very comfortable guest house. Hosts super friendly
Positive section of review
Staff were friendly. Not too far from town centre.
Negative section of review
Booked a superior double - room was very small as was the bed and the bed was the most uncomfortable bed we gave ever slept on - felt like sleeping on a bed of bricks
Positive section of review
Staff were very friendly and a lovely sea view
Negative section of review
Very dated and dusty due to on going works and hotel parking was a problem
Positive section of review
Beautiful place in a beautiful area .
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