1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Booked the mini lodge for my husbands 40th birthday just for the 2 of us to get away. Couple of days prior to the booking I was contacted advising that the lodge was double booked so we were moved to a little cottage on the site (Boathouse) This cottage was exceptional. So comfortable and cosy. The only thing was there was no hot tub but the character of the cottage made up for that in my opinion. It sits right on the canal so such a nice view out of the windows. Comfort was 10/10. We ordered a delicious Indian take away and had it delivered to the cottage! Just a perfect for a reset!
Negative section of review
Nothing - The whole stay was perfect. Clean and comfortable. Shower was small but we didn't use it so its not really a negative its just something we notices as my husband is 6'2.
Positive section of review
I like d the location ad its close to Carton Hill and easy to get transport into the city center
Negative section of review
The staff were rude, no parking
Positive section of review
Location was brilliant. Loads of space. Good communal area.
Negative section of review
Some items broken- curtain pole, wardrobe drawer and the bed sofa in the living area (we were told about this one prior to our visit). There was also no milk when we were told there would be.
Positive section of review
Cody , warm set in good place in the village
Negative section of review
Nothing, it was all fine
Positive section of review
Clean comfortable rooms , lovely setting
Negative section of review
Staff on the evening were appalling , worst customer service we've experienced having been here 3/4 times a yr for about 7 yrs . won't be visiting here again 😪
Positive section of review
Room and leisure facilities
Negative section of review
Breakfast. We attended breakfast at 10am and the hot food had run out apart from mushrooms. It was not replenished until people complained at 10.30am.
Positive section of review
Staffs were amazing
Negative section of review
Lift can be replaced
Positive section of review
Staff wer friendly
Negative section of review
No local take away
Grantown on Spey, United Kingdom
Positive section of review
Self catering
Negative section of review
All okay
Positive section of review
NIce shower.
Negative section of review
Toilet didn't flush unless you pressed both buttons....