1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very convenient if you are travelling via Luton airport. Short walking distance from the terminal (approx. 8 min) Flight announcement board at the lobby. Polite and helpfull staff. Room was really quiet even though so close to the airport.
Negative section of review
Family room was quite small. Breakfast was basic with limited choices but generally acceptable.
Positive section of review
The breakfast staff member was super friendly. The choice on the menu at breakfast and dinner was great. The room was clean and it was good to have tea and coffee and nice soaps. The restaurant has a really nice menu.
Negative section of review
The view from the window is straight on to a close by roof. The room isn’t well soundproofed and I could hear everything outside it. There is very little mobile phone signal. The staff were very friendly but not used to working on the hotel reception side and couldn’t get the booking system to work smoothly.
Positive section of review
Great location for railway station and arena, central and affordable. Friendly and helpful front of house
Negative section of review
Mattress wasn't the best but we coped!
Positive section of review
All good. Have stayed before as well
Positive section of review
Rooms large with large desk and bed
Positive section of review
Breakfast buffet was very good.
Negative section of review
We expected more choices on the menu for dinner, but finally we made the right choice.The bathroom has to be renovated, The space used by the bath can be used for a walk-in shower. The WiFi signal was very weak.
Positive section of review
Good location clean and tidy
Negative section of review
Had dinner not very good
Positive section of review
Location. Breakfast
Negative section of review
Double bed was very small. Woke with back ache. Room was warm and unable to cool down enough. Bathroom was ok but shower wasn’t great. Had to hold it in my hand as didn’t stay upright on wall. Breakfast was good, although the dining area itself was very small and crowded. Staff were very helpful though.
Positive section of review
Location excellent
Negative section of review
Very noisy doors vibrating and closing hard outside of and under this room waking me up constantly. The room was not cleaned fully. Room toilet was not flushed on arrival. Hair and spider in shower, and sharp object with nails in it in locker drawer. Light switches filthy. Im sorry but i would not stay again.
Brighton & Hove, United Kingdom
Positive section of review
Great
Negative section of review
6 stacks of stairs ( but worth it when you get there)