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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved it! A bit of a 'ghost hotel' with check in done over the phone, but that suited us just fine. We loved the peace and quiet and the fact we could bring and cook our own food in the ample and very well outfitted kitchen. Beautifully decorated and stunning views! Also they were kind enough to provide us with a late checkout for a smallish fee. We had a fabulous time and hope to come back some day...
Negative section of review
Nothing!
Positive section of review
Lovely room with beautiful decor and super quiet despite being busy. Enjoyed dinner in the restaurant and weather was nice enough to sit outside and enjoy the terrace for a pre dinner drink. Delightful
Negative section of review
Didn’t have room for breakfast after such a big dinner
Positive section of review
Very clean and well presentable. Close to the place where I needed to be. Staff on hand and friendly and internet good too. Beds although single were fine for the night.
Negative section of review
The washing machines/laundry room. I was on first floor and a few rooms away but they had them going late into the night. Perhaps a consideration not to as could easily hear and feel the vibrations.
Positive section of review
Basic but adequate rooms. Clean bathroom. The receptionist kindly sorted out the parking for me after I mistakenly paid extra. Great customer service.
Negative section of review
Breakfast was not pleasant!
Positive section of review
Really friendly staff, great food and massage at the spa was lovely. Beautiful grounds and Manor House, feels your have arrived somewhere special.
Negative section of review
Cleanliness, bedroom had a questionable fresh stain on floor, maybe a pet or child had an accident during previous stay?! Though amenities listed they were not in the room. Needed to go to reception to request items. Finding room is like a rabbit warren be nice for someone to show your initially/quickest way, spotted a lot of guests lost! Shower in spa had a mould around the edge and not all lockers worked.
Positive section of review
This is a cosy pub style hotel with great food and comfortable rooms.
Negative section of review
No issues at all.
Positive section of review
Really comfy bed and perfect amount of space for an overnight stay
Negative section of review
nothing
Positive section of review
Kids beds were set up as singles not sharing a double.
Negative section of review
Pillows were too soft
Positive section of review
Nice people, lovley location, clean, great breakfast
Positive section of review
Average
Negative section of review
Room 3. The room carpet was threadbare. The toilet had issues with leaking and a tray was placed under the 4” connector to catch water. This room should have been taken out of service. There was no one in reception when I checked out. I sat and waited. However I finally gave up… left the key on the desk and left. I had booked the restaurant for 2, however as it was a nice day, we decided to sit outside. We did not receive the same attention as we would have done if we had sat in the restaurant. I had to fetch our own cutlery and drinks. I asked for the table outside to be cleaned, that didn’t happen.