1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic family rooms with great layout keeping you all together but still separated when you want to be. The views of the coasters add to the excitement of the holiday. Great location right next to train station and with a tram stop across the road for quick access to the attractions along the prom. Great breakfast selection. Friendly staff.
Negative section of review
Noisy extractor in the bathroom but it did switch off automatically over night.
Positive section of review
We has an amazing sea view from our room. Very clean bathroom with a good shower. Comfortable bed. Staff polite and helpful. Lovely gardens. Good location near the ferry terminal.
Positive section of review
Breakfast was excellent, good choices and well presented. Room was spacious enough and clean. Staff friendly and helpful.
Negative section of review
The mirrors in the room are totally unusable due to their positioning and lighting. The hotel needs to get a woman designer involved in changing these or at least adding another mirror somewhere that daylight can reach. Rate was expensive due to big concert.
Positive section of review
Great location. Short walk to the train station and the High Street. The staff were very friendly and helpful.
Negative section of review
I could hear the gentleman snoring in the room next to me which wasn’t pleasant. The bathroom is very small and the drain in the shower was blocked so the water built up to overflowing if you didn’t turn the water off.
Positive section of review
Room was spacious,clean and tidy,nice courtyard area,some staff members were more helpful than others
Negative section of review
The car parking had to be organised and paid for through an app,if your're not tec savvy,this is quite stressful to do I think more attention is needed to cleaning room
Positive section of review
Lovely, peaceful location. Comfortable with good facilities
Positive section of review
Location and ease of parking close by
Negative section of review
Breakfast was bit ropey
Positive section of review
Modern finish and bathroom fixt.
Negative section of review
Sofa/bed could not be used due to difficulty in assembling.
Positive section of review
Everything was pristine
Negative section of review
All good
Positive section of review
food excellent
Negative section of review
The radiators had been turned off and the room was very cold . I checked out early as I was very cold and uncomfortable