1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great staff, clean, great water pressure and fantastic location from tube, Royal Albert Hall, breakfast is worth it. Good variety and choices. great check in and out times
Negative section of review
Nothing
Positive section of review
Good hotel very close to all major attractions. Many train stations, bus stops nearby
Positive section of review
Good location for ferry and exploring Orkney Really helpful and friendly owner.
Negative section of review
Watch your head going through doors if tall.
Positive section of review
Great service,main meal and breakfast excellent.
Positive section of review
Location and ease to get to by car really good
Negative section of review
Nothing
Positive section of review
The friendliness of staff The location
Negative section of review
We were told the room was an upgrade. However, you could not look out of the windows as the glass was milky/ not see through. When I opened one, the view was onto the roof of a part of the building. The kitchen fan/ extractor, which was switched on before 6.30 one morning, ran for hours and was extremely noisy. It also made the kitchen smells waft into our room. I mentioned it to one of the staff, who said she would pass it on. This obviously never happened as nothing was done about it. The room did not have the comfortable chair as on the online picture but only one dining room chair (for two people!!!). The continental breakfast which I tried one morning was nothing like a continental breakfast, with a mini croissant, a small slice of brie, a small slice of Parma ham and two of a very dry pastrami. Altogether very disappointing!
Derry Londonderry, United Kingdom
Positive section of review
Helpful staff, beautiful rooms.
Negative section of review
Nothing..it was perfect
Positive section of review
Very helpful and friendly staff
Positive section of review
Clean and pleasant
Negative section of review
Nothing
Positive section of review
Location great