1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely building, beautiful grounds - idyllic location. We had problems with noisy neighbours on a hen do but the receptionist and manager were excellent and dealt with the situation straight away. Not the hotels fault. Excellent staff and overall service.
Negative section of review
Nothing - it was lovely
Positive section of review
The hostess that welcomed me was very nice and accommodating. The bed was surprisingly comfortable, as were the pillows, and I slept very well.
Negative section of review
The room was ok… a little old and basic. It was a bit cold (particularly the bathroom) but I was able to turn the radiator on in the room. The shower pressure wasn’t great. There was no way to lock the door which made me a bit uncomfortable.
Positive section of review
Generally the site was interesting with lots to do and good quality food and entertainment.
Negative section of review
The roads aren't good and the road signs are awful. At night it was very difficult to navigate to the caravan . Money needs to be spent on road repairs and road signs as ths is a very large site . Also the entrance signs need to be more visible in both directions as Google Maps takes you to the Castle and not the site , again easy to miss at night as there are no road lights .
Positive section of review
As kitchen was offline the breakfast was a continental. Which was OK
Positive section of review
Staff were very welcoming and helpful
Positive section of review
Handy location and had nice dinner.
Negative section of review
The inflexibility of the manager. Breakfast was served 8-11 which was late start. My husband was running a local half marathon starting at 9 so needed to eat before 8. We asked if there was any chance of an earlier breakfast and it was an outright no, not even willing to discuss. Rubbish outside bedroom window.
Positive section of review
For a 3 night stay it was perfect
Positive section of review
Room ,location, welcome
Negative section of review
Breakfast expensive
Positive section of review
Location
Negative section of review
No air conditioning, room far to hot and window did not open so no access to fresh air
Positive section of review
Nothing
Negative section of review
Considering a booked a room for 2 people and paid for 2 people,walked in to our room ready to make a cup of tea and there was only 1 cup asked the receptionist for other cup and he replied you are only allowed 1 🤔 the room was basic and had not been cleaned properly as they was still dirty toilet roll under the bed and behind the bed for £176 is an absolute rip off. AVOID