1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff were extremely accommodating. On arrival we had booked the duplex and my mother realised she would not be able to get up and down the stairs. I explained this to staff and they immediately offered us a different room where the bedroom and bathroom were on the same level. A really enjoyable stay and would recommend.
Positive section of review
Outstanding facilities and wonderful breakfast. Sinclair was a great help too with every question.
Positive section of review
Situated in a good location on Broad Street. Not far to walk to bars, restaurants and the Mail Box
Negative section of review
Nothing not to like it was excellent
Weston-super-Mare, United Kingdom
Positive section of review
Excellent breakfast facilities with very friendly and accommodating staff.
Negative section of review
Disabled access was poor for wheelchair user. Access ramp from exterior is too steep to push an adult up and then there was a door threshold to cross. Corridors to room very narrow to navigate with difficult right angle turns.
Positive section of review
Beautiful little place , everything you need there and more
Negative section of review
Shame checkout was so early even 11 would of been bettee
Positive section of review
I was guest of the day so the freebies were appreciated
Negative section of review
The gym was a little bit disappointing
Positive section of review
Well furnished and decorated and exceptionally clean
Negative section of review
We had paid for breakfast yet, it was rather lacking. I understand a continental breakfast is something that is offered any many places now yet, a cooked breakfast really should have been offered. On our final day, there were no boiled eggs as the chief had called in ill, does it really take a qualified person to boil an egg?
Positive section of review
Spacious and bed was good for the whole family
Negative section of review
There were lots of hair in the toilet when we arrived. Clearly it was not cleaned.
Brighton & Hove, United Kingdom
Positive section of review
Funky, bright interior with polite staff.
Positive section of review
The staff very friendly
Negative section of review
Bathroom could not get in to Bath shower or fit on toilet sink tap leaking