1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
This is a very nice flat. Good size, comfortable, well equipped, clean, quiet. It was good for our dog, £30 for the four nights was fine. Most of the floors were hard. The location is great: Grass, and promenade and beaches right outside the flat. The Crescent is really quiet. We parked on the road but never had a problem parking directly outside flat for free. We found all the catch up channels and Netflix, Prime on the TV. One evening we came in wet and put the thermostat up for an hour and the flat warmed up immediately.
Negative section of review
There was some confusing paperwork which had to be done before we could have key code. Three times we tried to access the site to add the information (photo ids) and it responded 'Houston we have a problem'. Eventually we attached photos of our ids to an email. We have never encountered this on Booking.com before. We were given no. 6 as the address and spent ten minutes trying to break into the basement flat at no. 6. We couldn't actually find a number on the right apartment block. This is a basement flat. There is a small courtyard for sitting outside but I wouldn't call it a garden and you can't see anything over the walls except sky. The gravel is probably not the best for dogs.
Positive section of review
The whole penthouse was decorated and kept beautifully with super mod cons and equipment. The location is absolutely superb right in the middle of the city with absolutely anything you may want or anywhere you want to go just a short walk away. The hosts were great and easily contactable as well which is always nice. Beds and bedding were of a great quality and considering where it is it was a steal and I would 100% book again.
Negative section of review
just a few things all very easily fixable, I didn't see anywhere in the write up that there is no lift to get up to the penthouse which is 3 flights of stairs up, this was a bit of a worry for 2 of our party as 1 is heavily pregnant and the other hadn't long had a knee replacement so I would definitely recommend making sure that is clear in the info for the apartment. Considering the apartment can sleep 5 there weren't enough glasses to go around when having a drink. There was no hand soap in the bathroom, no full length mirror anywhere in the apartment which when you have a city centre apartment which will most likely be booked out by groups going out on the town we found that very odd, and finally the entry stairwell once in the apartment could do with a lick of paint and maybe get the carpets cleaned. Non of these things were major issues and not worth marking the apartment down for but definitely worth informing the hosts of.
Positive section of review
Located with all of Harrogate's many amenities just a short walk away, the Coach House is nestled between a gorgeous park on one side and a cool and well-appointed neighbourhood (Cold Bath Road). Close enough to town centre to stroll in in a few minutes, but with some local gems right on the door step.
Positive section of review
Very friendly people at the Guest house. Definitely would recommend looking to stay in Mablethorpe.
Positive section of review
Location, friendly & welcoming hosts, variety and quality of breakfasts.
Negative section of review
Stairs/steps - though inevitable for the higher floors and great views.
Positive section of review
Lovely staff Nothing was too much trouble. They were so nice.
Positive section of review
Friendly staff. Brilliant location. Lovely food.
Positive section of review
All the staff were very helpful and pleasant.
Positive section of review
Very central
Negative section of review
Felt more like a student flat, in need of some TLC but did us for the one night
Positive section of review
The location
Negative section of review
There was building work outside the hotel no information was on the website informing of building work going on outside the hotel.