1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was fantastic with little extras on the coffee/tea tray. Location right next to Richard 111 visitor centre and opposite the Cathedral. Ability to leave car in car park after check out time gave us the time we needed to complete our trip.
Negative section of review
Key cards not working and had to 'trek' over to Cathedral centre twice to get rectified. But not really an issue when only yards away.
Positive section of review
Keira on reception, she was left to run the hotel on her own and was excellent, friendly and very good at her job, a credit to young people, quite amazing when she had only worked there for six days! The bed was comfortable.
Negative section of review
The hotel was very expensive at £150 a night and not worth the money. No meals in the price! Poor Keira was left to run the small bar as well as reception and seemingly everything else. There did not seem to be any managers in the hotel. We had a balcony room in the pictures it looked a nice place to sit on a sunny day; in reality it was narrow, rusting and dirty! The toilet was dirty on arrival, the bidet was cracked. The shower was strange going from cold with a fast flow to warm with a trickle. The rooms are large but everything is in the wrong place i.e. The hair dryer was in a drawer under the tv and nowhere near a mirror, we had to go to a local shop and purchase an electrical extension because the lead on my wife's hair straighteners came no where near any of the mirrors. An old rug on the floor was crumpled and could easily be a trip hazard. It's as if the owners now have no interest in the place, a shame because it could be very nice it has a large unused dining area but no meals are cooked, strange when there are awards all over the walls for haute cuisine!, The menagerie decor of stuffed animals may not really be to most peoples taste.
Positive section of review
The location in relation to being in the centre of town, the bar area is nice and felt very friendly, the staff were helpful and friendly and the food was excellent.
Negative section of review
The room felt a little dated, the bathroom door didn’t open properly and the carpet next to the bed was sticky in places. The room was extremely noisy in the night and early hours with drunk people and noisy maintenance vehicles. I wouldn’t stay here for work but would definitely come back for food and drink.
Positive section of review
Amazingly comfy beds with quality linen. Beautiful surrounds and gardens, very picturesque. Very friendly staff
Negative section of review
Breakfast was a bit ordinary and we were offered the 9.30 slot but lots of things had run out
Positive section of review
Comfortable, clean, welcoming, excellent central location for restaurants, shops etc
Negative section of review
Nothing, all lovely
Positive section of review
Clean, comfortable room, close to airport and we were able to leave our car there.
Positive section of review
Excellent breakfast, very kind staff, nice evening
Stansted Mountfitchet, United Kingdom
Positive section of review
Excellent location
Negative section of review
Room not that clean with stained mattress. Room service poor with kitchen staff speaking little english and lack lustre menu.
Positive section of review
Location cost
Negative section of review
Undergoing works Very noisy
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