1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location (as long we you don't have to park there). It was perfect for exploring the city and for eating out, but also coming back to deposit purchases/have a cup of tea/change. Very comfortable rooms. The staff were great. You could fully open the windows, allowing us to actually control the temperature/air flow. Although the rooms are modern, the entrance hall and communal areas were wonderful.
Negative section of review
The radiator was stuck on full, but the staff fixed it as soon as we said there was a problem. Didn't find out the number of parking spaces was limited and first come, first served, until a few days before. We made alternative arrangements to remove the stress, although it may have been fine.
Positive section of review
The property was lovely - clean, comfortable and inviting. It was right next to the convention centre which was perfect and had all the things we needed for the few days we were there. Joe was also very helpful.
Negative section of review
The only thing we’d like to note is that the towels were a little on the small side.
Positive section of review
From arriving the team were amazing. So friendly, informative, helpful. Breakfast on Sunday was exceptional, not quite as good on Monday due to the number of guests. Overall nothing was too much trouble.
Negative section of review
Member of staff on the bar Sunday afternoon and evening not quite as helpful or friendly as the rest of the team.
Positive section of review
Beautiful views from the caravan, it was spacious, clean and tidy. It was lovely and warm in the evenings.
Negative section of review
For us personally the bed was a little too soft and we couldn't access the parking next to the caravan due to the mud.
Positive section of review
Clean , modern, and great transport links into the centre of London
Negative section of review
None,
Positive section of review
Lovely setting, very nice decor, quiet, very polite staff.
Positive section of review
Friendly clean good size room
Positive section of review
It did the job
Negative section of review
It wasn’t where we booked
Positive section of review
Horrible
Negative section of review
Dirty and no widi
Positive section of review
Nothing
Negative section of review
Run down, booked a family room given two separate rooms which split the family up, no TV remotes to either tv in each room, forced to rush to the hotel to check in giving a deadline of 9:30 even though he told us earlier can check in up to 10pm! Hotel host rude with zero customer service skills
© 2024 AEGEAN AIRLINES - Content guidelines and reporting
