1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The host was lovely, kind, and helpful. The room was comfortable and sparkling clean, with off-road parking available. Plenty of snacks, tea, coffee, and bottled water were provided. There were also lots of leaflets and information about Harrogate to help you decide what to do and see.
Negative section of review
Steep stairways to reach the top floor for the room.
Positive section of review
The apartment is like a home away from home, the owners have gone above and beyond to provide what may be required during a short break there. Beautifully decorated, cozy and comfortable. A very quick walk in to town yet still a quiet and tranquil location.
Negative section of review
Slight smell from the bathroom, but did smell it it random spots around the complex so may not be easily sortable. However, still manageable.
Positive section of review
The staff were excellent with a smiling 'can do and nothing is too much trouble' attitude. The breakfast displayed a good variety of choice and was well presented and prepared. We had two evening meals and they were both of a high standard.
Negative section of review
Nothing
Positive section of review
Great location, nice welcoming staff at reception. Clean hotel and we were upgraded to a bigger studio double room which we really liked as we had a baby and it gave him lots of extra space to run around.
Negative section of review
The noise at night time was terrible, there was a clattering noise every 30 seconds all night long from somewhere down stairs, we thought it might have been the lift going up and down. The noise really affected our sleep as it was right outside our door. Also at 5.30am every morning the chef was making a lot of noise in the foyer breakfast area, banging cutlery in and out of trays and banging plates. It woke us all up at 5.30am every morning of our stay and we couldn't go back to sleep as it was continuous. We also found the room to be very stuffy, the air conditioning would only set to 21 degrees and wouldn't allow us to put it any lower, this was uncomfortably hot and there was no windows we could open. The air conditioning gave me a sore throat and overall we found the room to be uncomfortable and stuffy. We also found the service in the bar downstairs to be lacking. When we went into the bar we asked if we could take a seat outside, the waitress said yes and we waited for 20 minutes for her to come over to us but she didn't, we had to go back in to ask for menus, we waited another 25 minutes before she came out again. When she did come out all the drinks we pointed to on the menu she said she didn't have available and we ended up having to leave. A terrible waste of time and very disappointing.
Positive section of review
Breakfast was not included in my booking but the little cafe they had was quite charming and cozy. The prices weren't so bad, and the staff was super friendly and kind.
Negative section of review
The room was really a more like a micro hotel room. It was very, very small and could only fit the bed (which occupied more or less the entire space) and a small end table. There was of course no room for a desk, so it would be challenging for most business travelers to work there. Essentially it was room to basically shower and sleep and really only suitable for 1 person. The view was to the fire escape, which people used so if you didn't keep the shades up you were quite visible to anyone walking up or down.
Positive section of review
The place and where it was a brilliant chalet would recommend as central to different places and friendly neighbours
Negative section of review
Nothing couldn't fault on anything
Positive section of review
Staff were excellent. Food available in hotel was good. Excellent location.
Positive section of review
It was close to the beach and some amusements.
Negative section of review
Took us a while to receive the codes for the front door and lock box with our keys. Parking wasn’t the easiest to find and didn’t feel like the safest place to leave our car in all honesty.
Positive section of review
The room was tidy and the breakfast satisfying
Negative section of review
Nothing
Positive section of review
close to local town