1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
the staff were very efficient and attended to us without fuss. They explained everything well and answered questions with knowledge and humour
Negative section of review
the quality of food and the service were good. The rooms and en suite facilities were excellent. Car parking good although a little awkward to access (but who cares!!). The menu for evening meals was varied and a great choice.
Positive section of review
Thought I was getting shower only but actually got a bath so was thrilled about that! Super nice staff!
Negative section of review
After bath there was pipe noises and we thought it would go but didn't till maintenance got in,in the mroning . Staff offered to move room and late check out but we needed to leave early so they gave us breakfast which was very kind of them
Positive section of review
It was a cozy guest room that met all the needs required and the host was friendly and very helpful
Positive section of review
Good breakfast and evening meal.Room well appointed andvery clean.Excellent staff.
Positive section of review
Great location, right next to the railway station and town centre.
Negative section of review
Being central it is noisy till the early hours.
Positive section of review
Price was good. Location. Secure parking.
Negative section of review
Staff pretty inept... bar person didn't even know what a 'bitter' was - training poor - was on her phone most of the time. I had to search building to find someone to check in.. Not good
Positive section of review
STAFF VERY FRENDLY AND EFFICIENT
Positive section of review
Every thing is good.
Negative section of review
The cleaner is a little bit rude.
Positive section of review
The room was clean.
Negative section of review
Shower handle didn't work. Water was stuck on red hot and couldn't stand underneath it. Outside the bins were full and unsightly. Room was very small.
Positive section of review
shower
Negative section of review
TV didn't work for 2 out of the 3 days