1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Being Portuguese, and knowing that a 4-star hotel in my country is usually exceptional, I'm always a little disappointed by 4-star hotels in other countries. However, the room was comfortable, the breakfast very good, the location good, near several transports. The street where the hotel is located is very interesting, full of life, with lots of stores and enjoyable restaurants with average prices. The staff were friendly and available, but I found them unprofessional, which is not acceptable in a 4-star hotel. However, I enjoyed my stay and I may stay at the same hotel on my next trip to London.
Negative section of review
Staff should be a little more empathetic to non-English guests. Most of them are non-British and they speak very quickly, so that sometimes it's not easy to understand them, even speaking an average English.
Positive section of review
The property is very modern and immaculately clean. It has two bedrooms with en-suite, a kitchen and living room and a terrace. It is very central to everything in the town so nothing is too far away, it only seemed to take 5-10 minutes at most to walk anywhere. The owners were friendly and accommodating. Kitchen had lots of cooking and cleaning facilities, though I didn’t use these they were available if required.
Negative section of review
Nothing to dislike.
Positive section of review
The rooms was nothing like the add I feel it was dated and not as modern as the pictures shown….. also felt very cramped as we had a famaily room which we never asked for.
Negative section of review
Easy access to the beech
Positive section of review
Friendliness of all the staff. In the center of york city. Food excellent.
Negative section of review
The bumpy mattress. Passed its sell by date .
Positive section of review
It was fairly quiet apart from the motorway outside can't be helped.
Negative section of review
The bed was very small the windows didn't open very much it was quite stuffy
Positive section of review
Beautiful decorated, not a speck of dust missed on cleanliness
Negative section of review
Nothing not to like
Brighton & Hove, United Kingdom
Positive section of review
Fab! Massive. Great value helpful staff - great location
Negative section of review
Mattress in 2nd bedroom needs replacing - feel every spring!
Positive section of review
Easy to find, staff were lovely and room was very clean
Negative section of review
Room was very dated - but this did not detract from a very comfortable stay
Positive section of review
Location, quiet bar, friendly staff