1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Aftera very long rail trip from Barcelona, arriving late at night, the check-in was very smooth and efficiently handled. The location was ideal for St Pancras station. the room, although quite small was very clean and extremely comfortable. Staff were very friendly and helpful. They booked me a taxi on my smooth check-out.
Negative section of review
Nothing major to complain about. The room was quite small but it was only for one night. The breakfast was a little limited but again, for one night it was sufficient.
Positive section of review
Excellent liaison in advance, simple check-in, a clean tidy room with good facilities: tea and coffee with liquid milk and two proper pillows. Superb value for money.
Negative section of review
The wifi signal was weak, although 4G worked well.
Positive section of review
Staff were superb, breakfast was very good, and included in price. Had 2 evening meals and both were excellent quality and good value. Parked right outside entrance.
Positive section of review
Location was excellent, staff were very friendly, room was very clean with comfortable beds and the breakfast was excellent.
Negative section of review
Our room overlooked the station platforms and you could hear the station announcements. Thankfully it was quiet during the night. I'd still stay again !
Positive section of review
It is really close to the bus and train stations
Negative section of review
Roomj is very small for 2 people
Positive section of review
Had everything we needed . Great location
Negative section of review
Nothing
Positive section of review
Friendly staff, clean room, large shower
Negative section of review
Some lights did not work and the air conditioning was not great.
Positive section of review
Great rooms and facilities.
Negative section of review
Not enough bar staff on during the afternoon . Food in the restaurant was good but services was very slow . We waited nearly an hour for fish and chips! Breakfast was a bit disorganised with a number of the food items missing from the self service counter for extended periods.
Positive section of review
Good location
Positive section of review
Nice bar
Negative section of review
Room too small, shower and toilet appalling!