1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel is in a great location for Heathrow airport. There is lots of parking and the staff are really friendly. There is a swimming pool with sauna, steam room and gym. The rooms are modern, comfortable and offer coffee, fridge, safe, iron and shower gel.
Negative section of review
Whilst it was nice to have a swimming pool, this was small and children were dominating it. There is a decent size restaurant, but the menu is very limited, especially for vegetarians. It is also expensive for what it is.
Positive section of review
Great location for our visit to Bombay Sapphire Gin tour being only a 15 minute walk. Clean and comfortable room. Great breakfast the next morning.
Positive section of review
Good price. Excellent breakfast. Parking good. Quiet at night. Beds were comfortable and everything was clean. Tea coffee and biscuits in room.
Negative section of review
The plugs in the disabled room were hard to reach very low down, and some were behind pieces of furniture. We couldn't get the heating working. The decor could be improved, but absolutely fine for the price.
Positive section of review
Clean pods and bathrooms, all individual bathrooms felt very clean and secure. Great location walking distance to Royal Mile!
Positive section of review
Good location, right next to tram too. Parking was cheap for £5 and staff were lovely. They even upgraded our room for free
Negative section of review
other then the stain on floor everything was good and clean!
Positive section of review
Great accomodation in a great location. Close to all amenities and dog friendly. Bob the dog loved it.
Positive section of review
Staff were so friendly and helpful. Historical building and lovely well-kept grounds. Value for money.
Negative section of review
The hotel needs a lot of updating, but you know this when you book. That is why it is so reasonably priced.
Positive section of review
Fantastic breakfast Fantastic location Staff were very helpful friendly and professional
Negative section of review
A little dusty but it's a big and old property and it didn't detract from our fantastic stay we
Positive section of review
The location is great but not worth it for the time we spent cleaning
Negative section of review
It was filthy, covered in dog hairand we found a pair of dirty used knickers. We advised the WhatsApp number but they never did anything about it. We was offered a voucher for compensation but as if we will stay with them again.
Positive section of review
Excellent breakfast, large car park
Negative section of review
Toilet was way to tight shoulders touch each wall on either side of you. The seating in the lounge bar was worn and you could feel the springs when sitting down