1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent location, close to local amenities and the view was to die for-peaceful and the noise of the sea/waves was just what we wanted. Hosts were excellent-attentive, whilst keeping their distance. When we return we will definitely return to this property. 10 out of 10
Negative section of review
NOTHING
Positive section of review
The hotel was central to everything in London. Near large train and bus terminals. It had a subway underneath, bus stop out front. Happy hour every night
Negative section of review
Nothing it was great
Positive section of review
Great little pod; good WiFi and Smart TV, perfectly functional kitchen and shower, and comfortable bedding and lounge/living area.
Negative section of review
The hosts were not facilitating or welcoming. In fact, they were non-existent. Having contacted them a week prior to arrival and then 2 days prior to arrival (via booking.com) requesting assistance on which specific turning I should be taking to locate the property - on both occasions they simply ignored my query and resent me the generic welcoming email. One comment even mentioned the hosts being so lovely as to provide eggs and bread for their stay - for us, we couldn’t even get them to speak to us and answer our query. Bless my lucky stars I found the place. Had I not, the hosts would have been of no help.
Brighton & Hove, United Kingdom
Positive section of review
The lass who checked me in was extremely helpful. The room was clean and the air con helped me sleep so well.
Negative section of review
While the staff were working hard for breakfast I had a tight timetable attending conference; some of the breakfast food took too long to come out and I ended up starting the day with a piece of toast and a side of disappointment.
Positive section of review
The staff were helpful, especially helped with getting luggage down the stairs
Negative section of review
We had disabilities and were given a first floor room with no access to a lift. The room was extremely hot, with no air conditioning and the window opened such a small way that no air could come through. Neither of us cos sleep as it was so hot.
Positive section of review
Dog friendly, perfect for our small chihuahua
Negative section of review
Nothing, was perfect
Positive section of review
Room view 🪟 was very good
Negative section of review
Staff was very friendly
Positive section of review
Quietness Cleanliness
Negative section of review
None
Positive section of review
Lovely property
Negative section of review
I didn't feel comfortable staying there. I was afraid of breaking anything due to charging me a £300 deposit on top of the price to stay, which wasn't stated until you had completed your payment through booking.com. I couldn't cancel as you couldn't get a refund, so had no choice to fork out another £300. Customer service I found very Impersonal too. Only being able to get in touch though message through booking.com. There was no real person to call and welcome you, see if you needed everything. I guess it may just be me and I'm old fashioned. It's 2024 and everything is automated and impersonal these days. So yes I would have enjoyed it more if I could have relaxed..
Positive section of review
Great Hotel
Negative section of review
Breakfast a little ordinary considering the quality of the hotel
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