1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly welcome, showed to my room which shows great customer service. The room was a decent size with a comfortable bed . The shower room was also a nice size. Everything worked with no complaints an excellent Buffet breakfast with plenty of choice again with welcoming and friendly staff. Excellent value for accommodation very close to the beautiful Plymouth Hoe within minutes of restaurants and the city centre. close to the Ferry port as well. Very good value and highly recommended.
Negative section of review
For the location, and price there is absolutely nothing not to like. Parking on the street, although car there is a car park although first come first served. The on street parking is not too expensive for a city location so not an issue either.
Positive section of review
The property was beautifully clean when we arrived. Lots of thoughtful little touches for guests’ ease and comfort. By far the best static caravan we have ever stayed in. Spacious and comfortable.
Positive section of review
Really friendly staff who go an extra mile for their customers! Really clean and comfortable facilities! And it is a beautiful hotel with stunning scenery!
Negative section of review
N/A
Positive section of review
The hosts were very helpful, with nothing appearing to be too much trouble. Internal storage for our bikes was provided.
Positive section of review
The staff were pleasant and helpful, the rooms were nice and clean, albeit a bit on the small size, but fit for purpose.
Negative section of review
No bar available to relax in. The breakfast was very poor. The room needs organising differently, no coffee machine, toasters that take ages to toast and I'm afraid 1 sausage, 2 eggs and a plate full of baked beans does not constitute a full English breakfast. No options of European breakfasts, and the milks should be labeled as to which type of milk.
Positive section of review
I liked the cleanness of the kitchen area and the locker space to keep my belongings in.
Negative section of review
It would have been nice if the 2 shower rooms were not out of service meaning only two showers we’re working instead of 4 functioning showers.
Positive section of review
Location and secure parking. Lovely furnishings.
Negative section of review
Everything was great. No negatives but could do with tea towels.
Positive section of review
Excellent location
Negative section of review
Charges for car parking. Hotel alcohol prices
Positive section of review
Staff were lovely
Negative section of review
A little dull in corridors and room
Positive section of review
Nothing
Negative section of review
Being in the basement level and underground being under the hotel which causes vibration with noise which made it harder to sleep not impressed