1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Close to train station, ferries and downtown waterfront. Interesting historic building that may be undergoing gradual upgrades. Possible to book a single room for one person- my room was fine and had a large window that opened, with a little effort. So nice to enjoy cool, fresh air at night. A few cosmetic upgrades to the plumbing fixtures etc in that room wld lift it up. The comfortable bar and pleasant,helpful staff made it a good spot to stay while Oban.
Negative section of review
Window sashing was broken and had to prop the window open.
Positive section of review
Welcomed with coffee & biscuits on arrival. Comfortable room, Off road parking, Attention to detail such as small fridge in room with milk & a couple of soft drinks, Lovely breakfast & nice coastal views.
Negative section of review
N/A
Positive section of review
Reception staff were very helpful in sorting out an issue with the room. We had a very good breakfast, we couldn't ask for any more :). the location was perfect for our needs as visiting family.
Negative section of review
Thankfully the scaffolding in the next building was taken down after 8.30am :). We couldn't stay longer.
Positive section of review
Staff were lovely. Walk in shower was not very powerful really. Room 306 was good - second time we’ve stayed in it.
Negative section of review
Breakfast. Need to provide pastries. Maybe less cheese/meats.
Positive section of review
Outstanding view, excellent service, friendly staff, good food especially breakfast.
Positive section of review
It was normally a really good lovely location and no issues with the area
Negative section of review
Bedding felt wet and damp and a very hard film mattress, which, due to my disability lead me to have backache, etc The whole room smelled damp and did not give a nice feeling. I did not manage to get pictures.
Positive section of review
Location great but £25 per night for car park extortionate
Negative section of review
Creaky floors in hallway, no option to turn off heating. No phone in room had to walk over to reception with wet hair for hairdryer that was supposed to be in room.
Positive section of review
Location to Paddington station
Positive section of review
Was ok
Negative section of review
Room could be better cleaned and painted there was stains on the wall right next to our faces and my son woke up with bites on his legs from the bedding