1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved it all! Beautiful room, just perfect. Sue is so lovely she made us feel very welcome and nothing was too much trouble. The fruit platter was the best it looked so pretty that I had to take a photo. Lots of lovely touches. Will definitely stay again.
Negative section of review
Nothing I didn't like
Positive section of review
The toilet wouldn’t flush properly, showe w assess hard to use & cold. Needed a rested night & was awake till 1/2 am with pub goers screaming down stairs = tired , grumpy and fed up family the next day
Negative section of review
Facilities, toilet flush was awful
Positive section of review
the food was warm the bedroom window on the ground floor had a latch lock on it. the bathroom was acceptably clean they left popcorn for the children
Negative section of review
glasses in room had old lipstick on them toilet did not flush properly We booked the room in January for our trip and stay on 28th April April 21st we received an email stating that the swimming pool (the main reason for choosing this hotel was for our autistic son to avail of it) was not available for children this was not in the main description on the website for months we had done preparation work on our son about how he would be able to swim. the entire trip was ruined there was no rest no consoling him no apology when my husband asked why we were not told about this when we booked why leave it until we could not cancel or book elsewhere (we were already on our journey to the hotel) we felt very scammed and our son is still upset such is the nature of Autism
Positive section of review
Comfortable, convenient and very easy to get to after an evening with friends in London
Positive section of review
We would honestly rate the breakfast ten out of ten. Absolutely perfect.
Negative section of review
We arrived around 17:30 so struggled to find a parking place, however Rachel the owner went out of her way to facilitate the perfect spot.
Positive section of review
Right in the city centre and excellent value for money
Negative section of review
Bed wasn’t the comfiest but I was also not feeling well so that didn’t help
Positive section of review
Beautiful decor and very attentive staff.
Positive section of review
Closeness to shops.
Negative section of review
Cleaner. Furniture broken and scuffed Strong smell of cannabis.
Positive section of review
The neighbourhood
Negative section of review
Everything else. Everything they said they had in their hotel wasn't what I got. I booked this hotel on that basis. They need to update their stuff on booking.com and be honest about it.
Positive section of review
anything
Negative section of review
single room very small