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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
After reading the previous comments about this hotel I was a little apprehensive, but I needn`t have worried. Yes, my room was small. but it was very clean. It had everything that I needed for my one night stay - a bed a shower a toilet and wifi. I stayed in room 24 which was located around the corner and I had to walk up 4 flights of stairs, as there isn`t a lift, I`m glad that I left my heavy bags at Victoria Coach station overnight. The location is excellent. It`s a 5 minute walk from Victoria Coach station and a 20 minute walk from Westminster Abbey, London Eye and Big Ben etc. As breakfast is not available at the hotel, there are lots of places to eat at around the area. Would I stay here again? Yes I would, but don`t expect it to be The Ritz Hotel, you get what you pay for
Negative section of review
Some things need updating such as the toilet roll holder in the bathroom which was dirty and old but it wasn`t a problem.There was also no toiletries in the bathroom, only hand wash at the sink which was located in the bedroom.
Royal Tunbridge Wells, United Kingdom
Positive section of review
The hotel was a perfect base for our 3-day visit to historic sites near Royal Tunbridge Wells. Chartwell, Scotney Castle, Ingtham Mote, Bayham Abbey, Chiddingstone, and Hever Castle are all less than 30 minutes away by car. The breakfast was outstanding, and we also enjoyed a meal at the cozy restaurant and pub that is clearly well patronized by local residents, always a good sign. There was ample parking. The staff was exceptionally helpful and friendly.
Negative section of review
Our room was quite small and looked out onto a back corner of the parking area. But it was comfortable and we would return without hesitation.
Positive section of review
Great location in the centre of Cricklade on the High Street. Looks like the rooms have been recently decorated. My room was small but comfortable. The shower was great. Easy reach to restaurants, the Thai behind the Vale is great. Couple of cafes to choose from nearby to have breakfast. Easy system for checking out.
Negative section of review
The Vale does have a restaurant but it unfortunately wasn't open when I stayed. The stairs will be a problem for those with limited mobility, especially the external spiral staircase used for access when the pub is closed. Tea & coffee provided but no biscuits.
Positive section of review
Location was the best, beside Train station. Walking distance to Bus station for Rabbies Tours, Royal Mile and Grassmarket was close . Hotel right on Princes Street, very close to Marks & Spencer! Took an airport Link bus, cost 8 pounds per person return, was literally one street over!
Negative section of review
No air conditioning, which typically you wouldn't need in Scotland, but thanks to global warming, that is changing. The hotel is historic, so I understand why there's no air conditioning. The front desk staff will get you a fan if you ask.
Positive section of review
We enjoyed our short stay very much. For us, the location was perfect. Peaceful, quiet, close to Chichester and the Witterings. The apartment is immaculate and had everything we needed. The hosts were friendly and very helpful. Lots of good walks in the vicinity.
Stratford-upon-Avon, United Kingdom
Positive section of review
Very friendly, made to feel welcome. Good position for Stratford. Good to have a car park space booked.
Negative section of review
Car park was a little tricky to access due to other venues thoughtless parking. As our room was at the front of the property it was a little noisy from the road. Will request a back room next time.
Positive section of review
Well positioned in the City. Front office staff were excellent.
Negative section of review
Air con did not work efficiently room was kept clean at a bare minimum.
Positive section of review
All was good. The food was superb. I will go back.
Negative section of review
Nothing
Positive section of review
Recently refurbished beds very comfortable
Negative section of review
Breakfast
Positive section of review
Comfortable and clean
Negative section of review
Poor quality breakfast
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