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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • AR Holiday Home JBR

    - “Location, staff, and friendly people.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Mar da Lua

    - “Te gekke locatie, super lieve mensen. Een aanrader 😍”

  • SureStay Plus Hotel by Best Western Salmon Arm

    - “Good location, nice beds, enjoyed the pool, and the staff are very pleasant. We have stayed once before and will do so again.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Epic Rooms

    - “The room was so close to all the architectural sites and museums. The people were very nice and very helpful.”

  • Green Space Villa

    - “Everything was perfect ! We wanted to be a bit outside of Ubud and it was a very nice location ! We loved the bungalow, the food, the kind staff and the peaceful environment of this place, it made our stay so memorable ! Absolutely recommend staying here !!”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hakone Onsen Yuyado Yamanoshou

    - “I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.”

  • Holiday Inn Sepang - Airport

    - “Friendly staff, great food, fantastic room with everything you need”

  • Witte Berken Natuurhotel

    - “Really great Hotel in a great environment. Many little nice details.”

  • Fama Residence Gdańsk Old Town

    - “Very good location, very nice stuff, very good price”

  • Monturi Hostel

    - “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Maison Marron 2

    - “Absolutely amazing place and exceptional customer service”

  • Pera Palace Hotel

    - “We had the Greta Garbo corner room that was absolutely perfect! Roomy.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Holiday Inn Express Bristol City Centre, an IHG Hotel

    Bristol, United Kingdom

    Average review score: 7.9
    • Positive section of review

      The location of the hotel will suit people using public transport. The hotel is just a short walk from the train station. Also just outside the train station there are a number of buses giving easy access to the main tourist attractions and the city centre. Because of the train strikes we arrived early and the friendly reception staff were kind enough to store our luggage. leaving us free to visit the Clifton Suspension Bridge before check-in. Our twin room was clean and very comfortable with complimentary toiletries and tea and coffee making facilities. which is always appreciated. There was a note in the bathroom, offering complementary additional toiletries if guests had forgotten something. I thought that was a lovely touch and reflected the kind and friendly atmosphere. We stayed Bed and Breakfast for two nights. The buffet breakfasts were very good and plenty of choice.

    • Negative section of review

      There wasn't anything we didn't like about the hotel

    Reviewed: 16 May 2024 Stayed in April 2024
    Karen United Kingdom
  • Dellwood Hotel

    Campbeltown, United Kingdom

    Average review score: 8.5
    • Positive section of review

      We chose Dellwood (17th-19th April 2024) on a whim, and so glad we did. Bruce and Tracey were the ideal hosts. They went out of their way to make our stay comfortable. We'd booked a double but they were more than happy to set-up a blow-up mattress for our son. They also opened the downstairs bar up for a late afternoon whiskey (or 2) where we found out they knew the farm at Gobagrennan where long distant relatives (ie 1700-1800s) lived and worked . Our stay was fantastic and we would not hesitate to go back. Breakfast was more than ample. It was a great stop and disappointed we could not stay longer. Dog friendly and some great stories told by the hosts...very grateful to Bruce for sharing a (now very treasured) trinket with our son. On our list to return!

    • Negative section of review

      Nothing but positives to report!

    Reviewed: 16 May 2024 Stayed in April 2024
    Justin Australia
  • Westfield London Shepherds Bush

    London, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Easy to follow instructions for the keypad, the room was lush, and the bed was comfy. The room has a bolt lock it felt safe and secure. The location is fantastic as I was going to the 02 that was 2 minutes away and close to underground for exploring. There are multiple bathrooms, which is great, and the price is really good value.

    • Negative section of review

      Some of the bathrooms didn't have toliet paper, but it was okay as others were stocked and could be moved around. To lock my door from the outside, it took a a few tries to figure it out, but you have to push the door towards you while turning the key, not a major issue but could be put in the instructions.

    Reviewed: 16 May 2024 Stayed in May 2024
    Hay United Kingdom
  • Monarch House

    Manchester, United Kingdom

    Average review score: 5
    • Positive section of review

      The room was big with 2 double beds though I only needed one. There was free on-street parking. I had a key and could go in and out at anytime.

    • Negative section of review

      I arrived in the night and it was difficult to identify the house as it is not labelled visibly and it was also dark outside. I only knew when I entered the enclosed front garden and saw the house number labelled on bins. There is no reception so there was no answer when I knocked the front door. I then called the number found at bookings.com and someone came to let me in promptly. The house smells cigarette. In the bedroom no wardrobe and hangers, no tv, no provision to make tea, no desk. There are 3 floors and there is only one toilet/shower on the first floor for at least 6 rooms. I woke up in the morning and there was somebody in there; I waited for 20 minutes and gave up. So I had to leave without using the toilet, washing my face or brushing my teeth. No soap or towels provided. My booking of this place was a mistake. If I had read reviews I would not have booked. I just didn’t expect there are places like that so I was naive. Oh and it was difficult to close my room door without it banging and squeaking; not fitted properly. I am not trying to discourage people from going there but it is just not for me.

    Reviewed: 16 May 2024 Stayed in May 2024
    Innocent United Kingdom
  • Hollins Hall Hotel, Golf & Country Club

    Bradford, United Kingdom

    Average review score: 7.6
    • Positive section of review

      Clean and comfortable room. Tea and coffee making in room. Quiet and plenty of parking. Staff pleasant.

    Reviewed: 16 May 2024 Stayed in February 2024
    Rowena United Kingdom
  • Oakley Hotel

    London, United Kingdom

    Average review score: 7.3
    • Positive section of review

      We liked the homey feel about the place and the nice breakfast and getting to know the friendly staff.

    • Negative section of review

      The beds were very comfortable but a little narrow.

    Reviewed: 16 May 2024 Stayed in April 2024
    Robert Canada
  • Balmacara Hotel

    Kyle of Lochalsh, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Location. Quality / cleanliness of linen

    • Negative section of review

      Uncomfortable bed. Parking.

    Reviewed: 16 May 2024 Stayed in May 2024
    Glenda United Kingdom
  • Montcalm East, Autograph Collection

    London, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Room is excelent and beautiful

    • Negative section of review

      The restaurant has no variety

    Reviewed: 16 May 2024 Stayed in May 2024
    Natalia Uruguay
  • Good Hotel London

    London, United Kingdom

    Average review score: 7.9
    • Positive section of review

      Location, lobby area

    • Negative section of review

      The size of room for the value of 400pounds.

    Reviewed: 16 May 2024 Stayed in May 2024
    Jason United Arab Emirates
  • Adelphi Hotel

    Liverpool, United Kingdom

    Average review score: 5.9
    • Positive section of review

      Everything

    • Negative section of review

      Nothing

    Reviewed: 16 May 2024 Stayed in May 2024
    Julieann United Kingdom
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