1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stoke on Trent, United Kingdom
Positive section of review
Perfect overnight stay for my birthday. Excellent breakfast with good choices. Beautiful grounds to walk in and surrounding area. Beautiful clean room with balcony and perfect weather to sit out there. Very friendly welcoming staff and cat. Will return.
Negative section of review
Nothing
Positive section of review
The hotel is in a very good location. It is very close to the centre of Leeds but also slightly away from the busy centre of the city. We both know Leeds very well, having lived there a number of years ago. It was easy to get to the Train Station.
Negative section of review
The furnishings themselves particularly the bathrooms were dated and tired looking. I was never convinced the lights worked properly. Our key also would not let us in on the second night.
Positive section of review
The overall experience far exceeded our expectations when taking into consideration the price,location,facilities.The welcome and assistance provided by the staff was friendly,obliging,and prompt in response to our needs.
Negative section of review
Nothing of note comes to mind
Positive section of review
We stayed here for the London Marathon weekend. Excellent location to the start line. A lovely area to stay with shops & restaurants close-by. Close to attractions at Cutty Sark.
Negative section of review
N/A.
Positive section of review
Very clean, had towels, iron, toiletries and a great location Easy to get into the rooms as well which was great as well as free parking always a bonus
Negative section of review
Not very noise proof, gap under door.
Positive section of review
Location is fantastic, good facilities. Shame the staff can’t contact you back when there’s a problem, shower hanging down in apartment.
Negative section of review
Bathroom needs some repairs , maintenance
Positive section of review
Spacious room, nice view of the garden, quiet, very comfortable beds, firm mattresses, large bathroom, it was clean everywhere.
Negative section of review
No iron, Had issues with WiFi, lost connection at times.
Newcastle upon Tyne, United Kingdom
Positive section of review
Good location, comfy room, friendly and helpful staff.
Negative section of review
Breakfast wasn't hot enough, but there were staff issues on the day.
Burton upon Trent, United Kingdom
Positive section of review
Location of hotel is great for town centre.
Negative section of review
Not really received by staff as hotel guest. No hotel uniform, etc. More like a hostel with someone handing out room keys. Rooms dated, shower just passable. (takes an age to get hot). A real shame compared to the town centre flagship hotel a few years ago when there was a nice bar, restaurant and good breakfast. Now the feeling of a hostel renting out spare rooms not being used for immigrants/refugees.
Positive section of review
Nothing
Negative section of review
Not being honest with me hotel was shut only phone number on window.not very helpful said would get a refund but still waiting don't stay here