1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I've called the hotel 3 times since staying asking for property I left in the room & how could I complain. No one has called me back, I'm worried my property will go missing! We only stayed the one night out of two because of the poor cleanliness of the room, the noise from people up & down the corridor all night & how dated it was considering the write up of it. We booked because it had a swimming pool but we both never used it based on the dirty room, no doubt the pool would have been just as poor. So lots to complain. Very expensive & not value for money in the slightest. I'd like to know how you go about complaining, getting my property back I accidentally left and getting at least a partial if not full refund based on all of this. As I say we didn't even stay the second night. It ruined our wedding anniversary weekend away.
Negative section of review
As above
Positive section of review
Tom and Fran are Amazing Hosts, ensuring that everyone is happy and settled in. We arrived an hour early and we were allowed to check in without any issues. A huge garden, with "Star" the lovely friendly dog included. It was lovely meeting the children as well! The freshly cooked breakfast was amazing, The manor has lots of history with hidden secrets, the only way to find out is to go and stay there!
Negative section of review
No fridge available. It would be great if a fridge would be available to use even if a shared fridge amongst guests in a communal area.
Positive section of review
Rooms are spacious, personel at the reception is extremely helpfull and kind. It is easy to get from airport, as it is close to public transport. Not city centre, but more quiet and closer to attractions like Dean Village. Place is clean.
Negative section of review
Well, the basin in the room bathroom was small - very easy to make a mess around when you wash yoir face or hands. Also, be carfull - it is not easy to climb up the top bed (tripple bunk beds). It is quite high, metal is slippery and even worse if someone below puts a towel on the leadder and you can slip on that - I almost fell down in the morning because of that - please advise your guests to be more mindfull about that.
Positive section of review
Everything was clean, tidy and comfortable. Kitchen had all we needed and the breakfast food and tunnocks wafers were very much appreciated after our long days of walking the Hebridean way!
Negative section of review
Nothing, everything was perfect
Positive section of review
Dawn was lovely and flexible with our check in time. The room we stayed in was very clean and the bed was very comfortable. The location of the property was great and close to everything.
Negative section of review
If you have a lot of luggage or it is heavy it may not be the best place to stay. Our room was up two long narrow staircases. It was quite a job getting the bags up and down.
Positive section of review
Convenient location. Comfortable room, bathroom is small but that’s the UK in general. Great cooked breakfast.
Positive section of review
Exceptional service from friendly staff. Great accommodation in fabulous location.
Chapel Saint Leonards, United Kingdom
Positive section of review
A lovely relaxing area , the property was excellent with everything we needed.
Positive section of review
Beautiful setting, very peaceful with lovely walks nearby. Lovely cabins
Negative section of review
The lane down to the property! Very rutted
Positive section of review
Very clean and classy