1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saint Helier Jersey, United Kingdom
Positive section of review
Clean, quiet, but near the centre of town. All that was needed for self catering. Very very friendly and helpful staff. I would have liked an upper sheet as it was too warm for duvet but I needed something covering when I threw it off. Very comfortable otherwise.
Negative section of review
No upper sheet.
Positive section of review
Comfortable single room with a lovely harbour view. Good bathroom with walk in shower. Evening meal and breakfast were both very good and the service was prompt and friendly. Location is perfect.
Negative section of review
Stained carpet in the room. It really needs to be cleaned or replaced.
Positive section of review
The location, village was lovely. The building was quite tired, breakfast very underwhelming and the noise from the kitchen extractors was horrendous
Negative section of review
After a very long drive we wanted a peaceful rest but the noise from the kitchen was awful. We complained and were assured it was going off in minutes. Unable to stand it we went for a walk and had dinner. It was still going. We enquired again and was again told it would stop imminently. Eventually at 10.10pm silence! However it began again at 7am Would never stay here again, we couldn’t even sit in our room due to the level of noise. We told staff when we were checking out and they are aware of the issues. The room should come with a warning. The breakfast was poorly presented, not well cooked and very sparse. Smashed avocados should be smashed not avocado paste, the poached egg was undercooked and the sourdough was the smallest piece of toast I have seen. The scrambled eggs on the other hand were overcooked and rubbery. It’s a shame as the venue with some care and consideration be a good spot to enjoy the lovely countryside.
Positive section of review
Super friendly and welcoming staff, Perfect location, Comfy bed, Good facilities all around,
Negative section of review
No toilet brush in toilets , Most decent people use one .
Positive section of review
Close to Durham Centre and cathedral lovely river view 😍
Negative section of review
No bedside drawers would ideal 👌 plus only one at one side of the bed but mostly we have loved if those things was able to improve cannot faults your amazing staff in breakfast room also reception especially Laura who helps me on booking.com bless her we definitely be coming again 😀
Positive section of review
Breakfast and dinner was perfect and great value
Negative section of review
Nothing
Positive section of review
Very nice room, comfy bed, excellent bathroom.
Negative section of review
No complaints.
Positive section of review
Staff & Breakfast team were excellent
Negative section of review
Bathroom was a little on the small side.
Positive section of review
good breakfast very pleasant staff
Negative section of review
our room was dirty, toilet seat broken, got different room but we could not lock the patio door and it was not fixed even next day
Positive section of review
Location and supermarket
Negative section of review
Clenear, bed.