1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location, in the center of Horley. Near coffee Serendipity, shops Lidl, Waitrose, train station in 10 min. I was concerned that the trains would disrupt my sleep. But you can't hear it at all—quite, very clean and safe location. I highly recommend it.
Negative section of review
To small a small sink in the bathroom, water is splashing.
Positive section of review
Excellent location. The staff were amazing especially Jeanette and Diane at breakfast. Andy the barman was exceptional, he kept calm even with a huge queue to the doorway, he worked hard and was friendly and smiling through it all which kept everyone happy.
Positive section of review
Great location for us and the convenience of the Staffordshire Grill being located on-site was terrific. The staff were unbelievable and helped with our every request.
Negative section of review
For us being international visitors, not having a ‘safe’ within the room meant carrying our valuables with us at all times. Our room was also very hot and there was no air conditioning.
Positive section of review
the whole experience was very enjoyable. especially the swimming pool and the view from our room
Negative section of review
all was good
Positive section of review
The whole ambience & proximity to the airfield. Meals were great!
Positive section of review
Great location, friendly staff, great food
Positive section of review
Friendly staff, was served dinner quickly
Negative section of review
Nothing particularly, all fine
Positive section of review
Ground floor room. Staff were helpful.
Negative section of review
The room we originally got was so small we had to put one suitcase in the bathroom.
Grays Thurrock, United Kingdom
Positive section of review
Friendly staff, clean room.
Negative section of review
Would be nice if they learnt how to cook a steak.
Positive section of review
Convenient
Negative section of review
No air