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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Radisson Blu Residence, Dubai Marina

    - “Jona Mae assisted as so well. She makes sure that we can have an early check in as possible and that is in our request. We usually comes back here in Radisson all the time because they have a great service. They always provide us complimentary even if we just book for 1 days.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Windsor Oceanico Hotel

    - “Amazing views fantastic pool”

  • Hinton Lodge

    - “Good breakfast and value for money”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Afroditi Junior Suites

    - “The location was ideal, the facilities were top class. The breakfast and other goodies went well beyond what one would expect. The host Tsambika was so friendly, helpful. And so was the lovely cleaner.”

  • Sunyi Villas

    - “Everything - the villa itself, its beauty, design and cleanliness, the attitude and care from the staff - they did everything they could to make us feel welcomed and taken care of! It‘s definitely an amazing place to stay in Lombok‘s Kuta, you won‘t regret ❤️”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Guesthouse Shimashima

    - “It’s very great time to stay here , if you like to stay at local Japan hotel, this place is totally recommended. And it’s very near to bus/train station.so you can grab the good time to visit kamikochi.”

  • Tamu Place 3-Bedroom Serviced Apartment with Pool

    - “location and cleanness, it even has tea and coffee with a hot and water dispenser”

  • ART Hotel Rotterdam-Fully Renovated

    - “Very clean, big rooms, great bar/restaurant/lobby. Very friendly staff. Great location.”

  • Unique Style Apartments Old Town by Homelike Krakow

    - “Great location, central to old town square and all amenities. Lovely and clean with everything you need for a great holiday.”

  • Rising Cock Party Hostel

    - “I had a great time there, perfect location, wonderful staff and the pub crawl was AWESOME. Going back there for sure.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Phi Phi Villa Resort-SHA Extra Plus

    - “Staff were accomodating. Good restaurants and good location. Helpful with booking tours and travel. Proximity to private beach”

  • Meet İstanbul Hotel Kadikoy

    - “I loved everything. The hotel has the quality of large chain brands yet with a touch of boutique design and impeccable personalised service and hospitality. The location could not be better, too: plenty of cafes, restaurants, sea promenade, and a very short walk to transportation hubs.”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • The Watermark

    Looe, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Everything about this holiday was exceptional. The owners though were amazing going the extra mile to ensure we had everything we needed even down to running us to the nearest bus station when the train drivers called a strike. All guests will hav e a brilliant time from accommodation, location and food.

    • Negative section of review

      Nothing not to like

    Reviewed: 9 May 2024 Stayed in May 2024
    Angela United Kingdom
  • Whitechapel en-suite beds to stay

    London, United Kingdom

    Average review score: 7
    • Positive section of review

      Convenient location, close to 2 tube stops (Whitechapel about 9 minutes walk, and Stepney Green about 6 minutes walk). Window had a blockout curtain which made it easy to sleep. Heating and fan were provided in the room. Kitchen amenities looked great, though we didn't use. Good value for the price

    • Negative section of review

      The entry stairs are very steep and shallow, so be aware if you are less able. The floors are creaky and noisy, which can be heard through the thin walls of the room

    Reviewed: 9 May 2024 Stayed in May 2024
    Zoe Australia
  • Macdonald Alveston Manor Hotel & Spa

    Stratford-upon-Avon, United Kingdom

    Average review score: 7.3
    • Positive section of review

      The location was excellent, staff very friendly, Nice welcome. Given a time of our choice for breakfast. Room large and the bed comfortable. A very good breakfast was served.

    • Negative section of review

      Shower over the bath, it was a big step into the bath to use the shower, as we are in our 70's we found this very difficult and had to use the towel rail to hold onto. The TV, the remote was so old you could not see any markings on it, we had difficulty finding stations.

    Reviewed: 9 May 2024 Stayed in May 2024
    Glenda United Kingdom
  • X Hotel Brunswick Square

    Brighton & Hove, United Kingdom

    Average review score: 4.9
    • Positive section of review

      It was a private space. Bedding clean and bed comfortable. Shower was good too. Appreciated the tea / coffee. Access to building was good and great location.

    • Negative section of review

      TV didn’t work and the wash basin was so small it couldn’t be used. It was also very difficult to fill the kettle.

    Reviewed: 9 May 2024 Stayed in May 2024
    Emma United Kingdom
  • Macdonald Burlington Hotel

    Birmingham, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Spacious, traditional hotel supercomfy bed, excellent facilities, central in the city but quiet and peaceful. Staff professionL and helpful. It was perfect.

    • Negative section of review

      Nothing

    Reviewed: 9 May 2024 Stayed in May 2024
    thomson United Kingdom
  • The Stork Hotel

    Lancaster, United Kingdom

    Average review score: 9.2
    • Positive section of review

      A lovely, well run little place in a picturesque location. Newly refurbished rooms and a freshly cooked breakfast.

    • Negative section of review

      No negatives.

    Reviewed: 9 May 2024 Stayed in May 2024
    Chris United Kingdom
  • Dorsett Shepherds Bush London

    London, United Kingdom

    Average review score: 7.8
    • Positive section of review

      2nd time stayed here. Location near to underground and Westfield when visiting London.

    • Negative section of review

      Breakfast room located in central lobby very tight and ran out of basics after 1 hour. 1st room for family was dusty smell reception changed the room after some push. Unable to open windows throughout all rooms. Hotel needs an upgrade as expensive accommodation for quality offered. .

    Reviewed: 9 May 2024 Stayed in May 2024
    David United Kingdom
  • Dalston Hall

    Carlisle, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Location was beautiful , perfect for what I required. Room was very clean.

    • Negative section of review

      WiFi didn’t work on any device, I went to reception to check it out and nobody there. Seemed to be a minimal number of staff, nobody on reception when I left either. No room service available. Delivery at 6am woke me up.

    Reviewed: 9 May 2024 Stayed in May 2024
    Elizabeth United Kingdom
  • The Wilson Arms

    Torver, United Kingdom

    Average review score: 8.4
    • Positive section of review

      It was a lovely house and much better than described on booking.com

    Reviewed: 9 May 2024 Stayed in May 2024
    Jodie United Kingdom
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