1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was very adequate but having an accessible room on top floor if there was a fire could have proved very problematical. I loved breakfast options with a good variety for all three of us. Having stayed there before knew location was very good
Negative section of review
All my IHG points disappeared which would have paid for our visit
Positive section of review
The hotel is much improved since having new management. It’s very friendly, lots of places to sit both inside and out, plus the food is of an excellent standard. We’ll be back, as it’s a great location.
Negative section of review
Nothing.
Positive section of review
The staff went above and beyond to support our needs. A huge shout out to Emily & Mohammad on front desk for their approachable and professional personality
Negative section of review
The evening menu did not have a great deal of choice so they did allow us to mix the menus day/evening. Did think the chicken was overpriced at £19 for just a chicken breast and two potatoes. No veg included
Positive section of review
Returning customer as we stayed last year and it was fantastic…… unfortunately very disappointed this time around but breakfast was good and staff were friendly
Negative section of review
No proper window (well a fogged over window you couldn’t see out of) very warm in the room little to no ventilation. Banging of doors and footsteps at 03:30am waking us up just a very bad experience this time round .. overall a very disappointing stay very unfortunate as won’t be staying here again
Positive section of review
Location was brilliant, walking distance to main areas. Breakfast was excellent, more than enough to keep you going until lunch time.
Negative section of review
Could not connect to Wifi at all during the 4 days we were there.
Positive section of review
Room was lovely couldn't fault the breakfast and staff all very friendly.
Negative section of review
We fortunately had good weather but the room was very warm and we couldn't manage much sleep.maybe a thinner summer duvet would have helped and a stronger fan as the one in the room wasn't very good
Positive section of review
Very quaint and quirky Complimentary extras Small and friendly
Negative section of review
No restaurant but the hotel compensated for that
Positive section of review
The location and views are fantastic and it’s beautiful inside.
Positive section of review
Lovely and cheerful room in South Woodford.
Negative section of review
No complaints.
Positive section of review
Tranquility. Great host
Negative section of review
Nothing