1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stansted Mountfitchet, United Kingdom
Positive section of review
Hotel is just a few minutes from the airport which is a huge adventage esepcially when your flight arrival is too late in the night and you’re tired. Another adventage of the hotel is early breakfast 4-11 AM and a late check out 12 AM. Our room was pretty and clean. The hotel stuff was also very kind and helpful. I definitely recommend this hotel.
Positive section of review
Location of hotel was excellent, very close to Subway, bus stops and hyde park. Kitchen was very userfriendly, we have 2 year old boy and kitchen saved us :). Stuff was very friendly. We want to stay here again, location was sade for late night.
Negative section of review
Bed was smaller than usual for 2 person, towels were not so clean, we wanted to be changed
Positive section of review
Location is excellent, right beside a big lake that wraps around the hotel which itself has lovely grounds. My room was huge and very comfortable, great views of the grounds and lake from the room. Staff all very nice, recommended.
Negative section of review
Breakfast was decent, but quite restrictive in terms of both hot food and continental. Same goes with the dinner service, would have preferred a wider choice but the food I did have was very good. This isn't a complaint against this hotel as it happens at virtually every hotel, but take ear plugs because you can hear doors slamming and house keeping early in the morning.
Hemel Hempstead, United Kingdom
Positive section of review
When I booked, I expected to book a hotel. After booking was messaged that it was now only a B&B! Wanted hotel facilities such as bar and restaurant to meet up with friends. Bath/shower unsafe for elderly people.
Negative section of review
Bathroom unsafe for elderly. Lack of normal hotel facilities.
Positive section of review
Nice enough apartment for a two night one day stay. Everything clean and tidy and well furnished.
Negative section of review
The directions weren't very good and should have detailed the access and parking is from Harding Street and not the residential address of Warren Street. The main TV didn't have instructions on how to access terrestrial TV. One bedroom TV didn't work at all.
Positive section of review
I love coming here never lets us down
Negative section of review
N/A
Positive section of review
Overall another nice stay
Negative section of review
Bed a little too firm for us, but the staff found a way to make it more comfortable
Positive section of review
Location to The O2
Negative section of review
Queuing for breakfast. We’ve had numerous stays before which have always been pleasant. Breakfast was chaotic.
Newcastle upon Tyne, United Kingdom
Positive section of review
Position.
Negative section of review
Property was fine.
Positive section of review
Nothing
Negative section of review
A staff member told me not to book there next time I am coming to Edinburgh . So I took my frames from tables downstairs . And l left ...the other staff members were ok I think.