1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Spacious, comfortable, good value. Lovely place to stay in a convenient location. Good communication from host. Great set-up.
Negative section of review
Nil
Positive section of review
Everything was lovely , comfortable rooms , delicious food ,very friendly and helpfull staff will definately stay gere again
Negative section of review
Nothing
Positive section of review
Did not get the room booked like promised disabled husband had to go on first floor not near the lift so a struggle
Negative section of review
Being given room asked for and agreed by hotel
Brighton & Hove, United Kingdom
Positive section of review
Great central location near to the pier, restaurants and The Lanes. Plenty of space for our family of 4.
Positive section of review
The breakfast was delicious. Vincent and Julian were incredible. They made the stay exceptional.
Positive section of review
The staff where amazing nothing was too much trouble especially jamie
Negative section of review
No lift only because the stairs we abit off a problem due to recent hip operation
Positive section of review
Cosy feels and decoration. Comfy bed, good shower
Negative section of review
If we were to be fussy there was No toaster or a small side light for nightime
Positive section of review
Usual standard of a best western.
Negative section of review
Charged extra for the pool which wasn't clear when booking and the main reason we booked. We could have had something more central for the same money if we had factored in the cost of leisure facilities. They were poor considering its an extra cost. Wouldn't go back.
Newcastle upon Tyne, United Kingdom
Positive section of review
Excellent location
Southend-on-Sea, United Kingdom
Positive section of review
Very good