1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saint Helier Jersey, United Kingdom
Positive section of review
The staff without exception were friendly and helpful. The outlook onto the marina was very nice. Taxi for the airport was booked by front desk and was prompt and less than half the price of the arriving taxi booked through Booking.com which will be the subject of a claim.
Negative section of review
My particular disappointment about room 355 was the plumbing. The shower was not very enthusiastic. Why can they not fit one of the modern water saving ones which mixes air with the water and thus gives a more powerful spray? The flush on the toilet was particularly disappointing - needing 2 or 3 flushes. One slightly larger flush would have worked and coincidentally saved water. The breakfasts were OK but the evening meal was disappointing. The best restaurant we found was the Quayside which was not only an excellent experience but also no more expensive. Well worth the 10 minute walk. Le Fregate on the seafront was close-by and a better experience.
Positive section of review
Lovely ground floor room with step free access from outside and small ramp down into room. Staff friendly and helpful. Breakfast and dinner excellent. Surroundings beautiful and very quiet.
Positive section of review
Everything from the decor to the staff were wonderful 😊 would love to go back again
Negative section of review
The price lol 😆
Positive section of review
Good quality, comfortable accommodation. Secure parking in town centre.
Negative section of review
Lack of storage for luggage.
Positive section of review
Very friendly staff, and dog friendly.
Negative section of review
Room decor could do with updating other than that, will be staying here again.
Positive section of review
convenient and very friendly service
Positive section of review
Location was central
Negative section of review
The room smelt as if someone had been smoking in it
Positive section of review
Close to the airport
Negative section of review
Very expensive
Positive section of review
Nice apartment
Positive section of review
All good
Negative section of review
No tea/ coffee