1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely stunning location! Beautiful views all around. The staff are so helpful and friendly. Love the idea of the doggie treat jar and water, a perfect touch for the fur babies! Very comfortable beds, clean, warm room, check in was quick and easy, even allowed to check in early as we arrived earlier than expected. Shower was perfect, complimentary soap and shampoo smells great. Daily housekeeping a bonus. Plenty of tea, coffee, milk, sugar and sweeteners left in the room for us. Enjoyed the walk down to, up and around the rocks. Perfect walking base, so many walks from the door.
Negative section of review
Stair wells are a bit dark, could be better lit.
Positive section of review
Location is both a positive and negative point at the same time. Positive because it's inside Holland Park, so besides being beautiful, the contact with nature is constant. Negative because I checked in during the early hours of the morning and walking on Holland Walk alone at 2 am is not pleasant at all. Just a tip for you if you're using public transportation late at night to get to the hostel. The garden is very beautiful, and the breakfast (costs around 8 pounds if I'm not mistaken) is also very good.
Negative section of review
The location, for the reasons I mentioned above. The mattress is an air mattress, so it makes a lot of noise at night. When I arrived in the room, there were no lockers available to store my backpack, so the next day I had to buy a padlock at the reception (4 pounds) to use an iron box under the beds to store my things. The bathroom was very dirty when I arrived, but the next morning it was very clean, I believe the staff had just cleaned it. The food vending machine wasn't working for card payments. The entry card we use to access the room cannot touch the phone because it "demagnetizes" and doesn't open the room door.
Positive section of review
Cheap and cheerful. Noisy but there again I was above a pub. It started to quieten down around midnight when the pub was closing. It did the job for me. No complaints.The noise
Negative section of review
The noise.
Positive section of review
Quite lovely and a warm welcome. Food was excellent
Positive section of review
Very clean, comfortable and nice friendly staff
Negative section of review
No tv or even a radio in the room
Positive section of review
Fantastic building in amazing setting
Negative section of review
Poor lighting and a tired room, evening meal was a glorified Sunday lunch and the starter was full of oil!!. Sadly there was no a la carte menu and you were forced down an expensive 2 course route.
Positive section of review
Lovely grounds and nice building
Negative section of review
No water in room. Some of the staff where very unfriendly, unwelcoming and rude we felt like we were trespassing, not a nice experience having breakfast
Positive section of review
Good I no this hotel seems year
Positive section of review
Facilities and clean room
Negative section of review
No dinner options
Positive section of review
Breakfast only warm .
Negative section of review
Having too do own toast.