1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful property with a very relaxing and peaceful feeling around it. Horses at your back door which, coming from a horse racing background, is just magical. Ducks, sheep, pigs, sat and watched 3 wild rabbits having a carry-on in one of the paddocks one night after the horses had been taken in…no need for a TV here. Truth be told, I didn’t want to leave and I sit here writing this with a smile on my face looking forward to the going back sometime soon.
Negative section of review
N/A
Positive section of review
Our room was very clean, beds were comfortable, though it was small for three people with luggage. The pub located on the ground floor was great and all the staff were lovely and helpful. We had full English breakfast every morning and lunch once. It was easy to reach Sheffield centre with a tram-train from Attercliffe stop or Arena stop just a 6 minute walk from the hotel. We all fell in love with Stella ...a friendly dog living at the pub!
Negative section of review
Everything was fine.
Positive section of review
The grounds, public areas and pool area are all really lovely. The hotel is very grand and the bar and patio are really lovely and make you feel like you’re in a special location. Breakfast is really lovely. We made use of the spa area which as it is included in your stay is really lovely just to relax in.
Negative section of review
The rooms are dated. Our room had no fridge (although there was a cupboard for one), wasn’t spotless, there was no safe for any valuables and just wasn’t at the standard that fits the rest of the hotel which is such a shame as the grounds and public areas are so lovely. We didn’t even have simple things like glasses to use for water and the bathrooms had mould and limescale round the tap areas. We asked the housekeeper for some extra coffee sachets as we only were left 3 on arrival (we were there two nights and said it wasn’t necessary to have it cleaned on the middle day) and that seemed troublesome and he said along lines of well we’re a bit restricted and counted them out before giving us a few. We called reception and asked to be moved - we had champagne for our 15th anniversary (the reason for our stay) and wanted it cold and also had valuables I’d want to be put in a safe and was told it was fully booked - we could put our champagne and valuables behind reception which is not a solution. The room part of the stay felt disappointing. Given the price and the grandeur of the hotel may be I expected too much. We were with friends on this trip and they had been “upgraded” which meant air conditioning and they said their room was on a familiar feel to ours.
Positive section of review
Lovely apartment in a great location. Cooking facilities were excellent. Very clean bathrooms and bedlinen. Beds were comfy enough for a two night stay.
Negative section of review
Parking is a little difficult. The main problem was a plumbing issue with the kitchen tap often leaking and making a loud noise - rather annoying in the middle of the night! Shame that there was scaffolding obstructing the sea view at the front however we had been warned that it may be there before we arrived. Just a suggestion that the layout in the main bedroom could be better by putting the bed against the right wall, the way it is now makes it rather tricky to access the bathroom - suck in!!
Positive section of review
Everything was to a exceptional standard. Having the outside patio area to ourselves was lovely. It was just like staying in a 5 star hotel.
Negative section of review
We grabbed a takeaway before heading out to meet friends, luckily, it was a lovely sunny day and we were able to eat outside. Had it been raining there was no where indoors where we could have sat down to eat.
Positive section of review
Spotlessly clean property, comfortable quiet rooms with great range of snack/breakfast supplies and all at a very reasonable price.
Positive section of review
A good size room. Centrally located with helpful and friendly staff.
Negative section of review
There was nothing to dislike.
Newcastle upon Tyne, United Kingdom
Positive section of review
Pretty good one of the best points
Negative section of review
Heating was always turned up to high so it was very hot no tempreture control in room lack off power sockets no toilet brushes to clean loo with
Positive section of review
Very polite helpful staff.
Positive section of review
Staff are excellent
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