1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location is right in the centre. Great place to stay clean. MORE than friendly staff.from carol who gave us a warm welcome. The cleaning staff took time to chat to us and told us afew places to go..The bar and waitress all were friendly and professional. Great team.we stayed in bedroom 2.which was on the main road but the traffic didn't bother us.just redecorated new beds.great she bath room and over head shower plenty of hot water.Thwy proved shower gel shampoo.hair dryer. Iron and ironing board. Coffee and tea .breakfast is extre and not till 10am but you can order a breakfast to your room before 10am but I think it's a continental.??.
Negative section of review
There is only one thing I didn't like .They don't have a gulton free meals menu .but you have to look through the list of allergies list .would be nice to have a menu for that.But the staff again helped out and went to the kitchen and checked and double-checked for us.so there are a few things you can have.
Positive section of review
The apartment is in a good location for access to the city. Lots of bars, restaurants and cafes within walking distance. The apartment itself is decorated to a high standard. The bedrooms were a good size and the beds were very comfortable. The host left clear instructions and helpful information about the apartment and locale, and was very helpful when contacted. Would definitely stay here again.
Negative section of review
We stayed on a bank holiday weekend so there was some loud music from a bar close by late one Saturday night but this was during a local festival event so some disturbance was to be expected. It did not affect us too much, or spoil our stay.
Positive section of review
The location and the nature in the region were really good. Also a lot of space on the property so we could sit outside in the sun. The furnishings were modern.
Negative section of review
When we arrived, we had to spend an hour disinfecting the refrigerator because of mold. There were also moldy spots in the bathroom and one of the bedrooms. Several electrical devices (two heaters, extractor hood) were broken. The furnishings in the bedrooms were a bit sparse (no closets).
Positive section of review
Location - although the property should make more effort to be more noticeable during the ongoing construction work - no signs
Negative section of review
Bed were not stable, moving or sliding with a body movement- perhaps something could be improved- there is no fitted carpet so the bed legs should be somehow fixed to the floor
Positive section of review
Location is really close to the historic area of the city. The room we ended up having was good size and with good amenities.
Negative section of review
We never actually stayed in Brentwood house. When we arrived at Brentwood house, we saw that it was a literal construction site. The woman said that our room wasn't affected but everything right next to the room was being renovated - the floors were covered with dusting sheets, you could hear drilling, carpets being pulled out, dust everywhere. There was no way we would be staying there. It was literally outside our door. We initially wanted to get our money back and go elsewhere when the woman who runs Brentwood house and also the guesthouse next door offered us a room next door. So we stayed there. Also, the parking outside the guest house is only for the time of check-in until check out. If you arrive early, you can't park, and after 10am (check out time) you also cannot park there.
Pavenham, United Kingdom
Positive section of review
The cottage was exceptionally clean and well equipped in such a beautiful little area.
Negative section of review
Nothing , it was perfect
Positive section of review
Mr Hamza - Manager was a wonderful ambassador for Marriott, great guy . Thank you 😊
Positive section of review
We’d been in it before and found it very comfortable and easy to move around in.
Negative section of review
I asked the cleaner to come back later but they never returned
Positive section of review
Easy no-contact access, nice room.
Negative section of review
A couple of pods for the Nespresso machine would have been nice
Positive section of review
It’s location
Negative section of review
The property hadn’t been cleaned, crumbs on the floor, cobwebs in most of the corners, dirty fridge. Musty smell in the cottage