1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very central and close to the station (convenient as I arrived by train). Staff were very helpful. I was able to leave a bag at the property for a week while I was off adventuring - there was no charge for this.
Negative section of review
Bathroom was across the common hallway.
Positive section of review
The property was a two minute walk to Warwick Rd entrance of Earls Court Tube Station for Piccadilly Line & District Line. A short stroll to restaurants & pubs. Beds super comfy 💤
Negative section of review
Some rooms are exceptionally tiny & smelt musty. A rear room we were put in smelt of sewage… therefore we were promptly moved to a bigger room. No air conditioning just a pedestal fan & a wall heater. There are building works being carried out at BOKA however if you spend the day out exploring London it would not inconvenience you.
Positive section of review
We had an exceptional evening meal at the restaurant. The food was first class. Breakfast was also good. Staff were friendly.
Negative section of review
We had two rooms. One was as one would expect from an old hotel - traditionally furnished, outdated bathroom, but OK. I was horrified there was no tea! The other room was downright weird: mirrored ceiling, black walls and furnishing, coloured lighting. It gave the impression that we could have paid for it by the hour! The hotel seems to be suffering a bit of an identity crisis. We had a very successful event there about 20 years ago (which is why we returned) but it has gone significantly downhill since then.
Positive section of review
The property is lovely, needs a bit of renovation and updating. It was clean and very well located. It’s so quiet and conducive.
Negative section of review
It needs a bit of renovation and some of the interior decoration (curtains, carpet, etc) needs updating.
Positive section of review
My second time staying here this year and I’ve loved it both times! The bed is so comfy and I slept SO well
Positive section of review
Staff, customer service and made me feel special
Negative section of review
If had pin point some area in room need little revamp but for money and service i had carnt complain at all and will return
Positive section of review
It is in a great location but it’s noisy
Negative section of review
The rooms are basic and have shelves head height in the beds so we banged our heads a couple of times
Positive section of review
Beautiful place and location is superb
Negative section of review
Nothing
Positive section of review
Breakfast time is so terrible
Negative section of review
Staff specify that customers can only eat at designated times( Such as 9pm) and food quality is not good and there are not offer buffet breakfast and they are allowed the clients use short meal times.