1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The receptionist was very friendly and helpful. We arrived after our expected time but that wasn’t a problem. She served us breakfast in the morning too. We got our cooked order very quickly and to how we wanted it cooked so breakfast was really good. The location was great for us as we had an event on in Stanley.
Negative section of review
We booked the family room and had 4 adults in the room which wasn’t a problem for the hotel and we paid extra for that ( which we didn’t mind). However on booking.com the family room only is an option for 2 adults and 2 kids so that could be updated. We would have liked a stand up shower but did know that there wasn’t 1 in our room. The receptionist tried to see if she could move us but the hotel was fully booked. The hand held shower temperature was very temperamental but I did manage to get it right ! Our bed was squeaky.
Positive section of review
Lovely rural location. Warm, friendly welcome. Great atmosphere. Beautiful room. Fabulous food and wine and drinks choices. Gorgeous garden area. Quiet during night, so good for sleeping.
Negative section of review
N/A
Positive section of review
Everything about our stay was great. From the food, drinks, Butler service, and ambiance and vibe it was great.
Negative section of review
It was tough finding parking in the area.
Positive section of review
Location great Atty was brilliant tbf proper nice man Looking forward to returning next time Thank you
Negative section of review
Nothing really
Positive section of review
Easy check-in and check-out. It was in a great location central to everything we wanted to see.
Negative section of review
That we had to leave...for home.
Stratford-upon-Avon, United Kingdom
Positive section of review
Comfortable excellent service great staff nothing to much trouble
Positive section of review
Convenient location close to the Royal Mile and train station.
Negative section of review
Murphy bed setup was not comfortable, poor water pressure in shower, heated towel rail did not work.
Positive section of review
Very clean Kayleigh was very helpful
Positive section of review
Like how Ray was very welcoming
Negative section of review
I liked everything
Positive section of review
Staff
Negative section of review
Road works