1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location and well resourced accomodation. The addition of cereal, biscuit, coffee, tea and jam samples was a nice touch. Clean, modern amenities.
Negative section of review
The additional cost of £3 per bathroom towel. For our family of 5 Australians meant an extra $30 aus......could almost buy towels for that. Which we did investigate.
Positive section of review
The room was lovely, very comfortable and clean, the staff were very professional, the view from the back of the hotel was amazing.
Negative section of review
I didn't enjoy the drive up to the hotel or the drive down from the hotel and that would probably influence my choice of hotel next time. I don't think the hotel can do anything about this, but perhaps a one way system would be good - one road in and one road out. I met a lorry on my way down, which I was dreading would happen. It happened.
Positive section of review
Very comfortable and well equipped Good location, easy walk to city centre Great little space outside overlooking trees
Positive section of review
Ideal for the rugby, All the staff are friendly and very polite, will defo be staying again
Negative section of review
Nothing
Positive section of review
Lovely, newly renovated, clean and comfortable. Great cafe downstairs for breakfast too.
Negative section of review
N/A
Positive section of review
Been there 10 years ago for concert and was so good we booked again for this concert
Negative section of review
All goood excellent Hotel
Positive section of review
Everything, it was amazing! Great hotel. Lovely staff very helpful and respectful.
Negative section of review
Nothing it was amazing!
Positive section of review
The bathroom, the towels were new and fluffy and there was good shower.
Negative section of review
We were in a tiny attic room 17, with many flights of stairs, I asked for a room lower down as I found the stairs difficult but was told no other room available. Room was cramped and bed up against the wall.
Positive section of review
Location was central and near shops etc
Negative section of review
I thought it was a little expensive for what we got. The bathroom in our room was like a bathroom from a caravan which I thought was strange. But otherwise it functioned perfectly,
Positive section of review
Very poor service and rude staff
Negative section of review
Staff were horrible shower didn’t work