1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our second visit, Still very good. Breakfast staff excellent: Maxine and the cleaning lady Michelle. Both very helpful and friendly to two just moved into the area. Other lunchtime staff equally friendly when we popped back for drink after moving in. Helped us find an electrician.
Negative section of review
Can't really bring anything to mind.
Positive section of review
So conveniently located near Kings Cross station! Staff was friendly and helpful, I was able to drop off my luggage as I was early for check in without any fees. I had accidentally left my travel pillow behind but staff was really helpful to keep it and let me pick it up after.
Negative section of review
The room was a little small and had no fridge.
Positive section of review
The location was great with parking (a bonus) Very comfortable beds with a superb breakfast the next morning. The staff were all very friendly and helpful especially the lady that served us breakfast.
Negative section of review
Very noisy , as it was a weekend other guests coming back in the early hours and so loud sounded like they were in our room. Some areas look tired, some of the carpets looked stained and net curtains dotted around on a fire door ! Paid extra to upgrade the room and pleased I did.
Positive section of review
Loved the crisp linens on the bed, the hanging space in the room, and the sleek ensuite. The LOCATION of the hotel was stunning.
Negative section of review
I understood that bookings for meals had to be made in advance but I was still disappointed that I wasn't able to eat at the pub. The staff weren't very engaged with me as a guest. No-one pointed out that it would've been easier to access the room from the back stairs rather than the exceptionally steep and winding stairs from the bar. Very tricky with luggage.
Positive section of review
Central location and close to public transportation. Room was spacious and clean. Seamless check in and self-check out.
Negative section of review
Nothing really
Positive section of review
The location was excellent, the balcony was fantastic, and it really needs a small table to enhance the experience.
Negative section of review
The broken blind in the smaller bedroom, privacy was impacted by the roof terrace in the next building.
Positive section of review
Staff were friendly and helpful. Breakfast was tasty and plentiful. Location picturesque and relaxing
Positive section of review
Location was brilliant Not a big site; very clean had7 everything we needed for a perfect stay x
Positive section of review
Spacious - clean
Negative section of review
No lift - especially if you have heavy luggage
Positive section of review
The location
Negative section of review
Photos were misleading - dirty - unkempt - needs renovation