1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Outstandingly friendly staff.. I looked forward to meeting Apple, Karen and Sans and all the staff every day. I love the buzz of the local daily customers with their dogs in the coffee Dock every morning and the quiet night cap with Sans at night. Loved Ryan's music choices while discreetly tidying for the night.
Negative section of review
Leaving!
Positive section of review
Amazing staff. They were quick to answer questions and were very friendly. We arrived early and they stored our luggage until the rooms were ready. The rooms were small and simple but met our needs. Very clean and efficient. Near everything. Looking forward to going back.
Negative section of review
Nothing.
Positive section of review
very nice inside, great staff and a very good room. nice shower and clean place. breakfast possible, fairly late check in also possible
Negative section of review
the car park was a bit hidden so it was a little inconvenient to find, everything else was fine
Positive section of review
Hi food was fine and all well cooked and warm .. I spoke to all staff they all replied . Good morning etc
Negative section of review
On my first night from 8pm to 10.30pm something went wrong with the power of electric no T.V. no kettle to make a drink and then at 3pm a Large amount of shouting outside and in the downstairs of the hotel ! Police were soon called 3 cars they used laptops outside to download the CCTV.. of the incident .. I did not complain . its not my style / I did mention it when checking out and said i hope no staff were hurt .. Thanks for reading regards peter
Positive section of review
Lovely homely feel, very welcoming. A great stop off on our trip around Scotland
Positive section of review
Perfect location. Walking distance to all the attractions, shops, etc.
Negative section of review
The rooms are VERY old and TOTALLY worn out. We were choosing between two hotels and chose this one because it has pool, even though there was a pretty big price difference. And it turned out the pool wasn’t working most of the days. So we actually used it once out of 6 nights of our stay. And when we asked at reception when it will start working again, they said it had been already fixed…they just forgot to remove the note next to elevator on our floor.
Positive section of review
A very kind lady who owns it. Very near the airport
Positive section of review
There was a roof over the head
Negative section of review
It was dirty, unhygienicly dirty. So dirty, that I needed to wash my street shoes before going out again.
Positive section of review
Pillows were soft
Negative section of review
Not enough towels for us all. Only two beds. Booked for 3 people. Toilet blocked
Positive section of review
Close to Heathrow
Negative section of review
Nothing