1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff was very good, helpful, good communication friendly good at explaining and make call to confirmation not just only online no notice upstairs people at night peaceful. Breakfast was very good. Break was more than enough. I could not eat all. the most important . I was asked if I had my dinner, and it felt like a family. Thank you so much
Negative section of review
The mattress needs to be replaced. I could feel the spring and kettle. I didn't like it. The kettle was not cleaned as I expected it, but it was not bad for the price. I was too tired to go out to get a bottle of water 💧 sorry bit .... 😅
Positive section of review
We arrived slightly early and were able to check in. We were given a free cocktail on arrival which was a nice touch. We were also told that we had breakfast included even though we had not booked this, again a nice touch from the hotel. The location for the NEC is perfect, it is just across the road.
Negative section of review
The only suggestion I would make is that we were there for a concert and they could have done with a few more staff at the bar before as there was a large queue.
Positive section of review
The room was clean and the shower was excellent They have a shop and a cafe all within a 30 second walk. A Wetherspoons and Town centre a 10 minute walk away. Railway 15 mins . Regular bus service 1 minute walk away Will be stopping again as I am working in an office which is a 2 minute walk
Negative section of review
No issues
Positive section of review
Lovely hotel with an interesting history. The rooms were great, coMay beds and lovely bathroom. Very nice breakfast - we liked the fact is was waited not just buffet.
Positive section of review
Everything- friendly welcoming host, facilities were immaculate, breakfast was excellent
Negative section of review
Nothing
Positive section of review
Hot tub, secluded, clean, warm, everything we needed. Local pub was great too.
Negative section of review
Nothing.
Positive section of review
The hotel is modern, beautiful and nice. Good breakfast.
Negative section of review
The menu of the restaurant is very limited. It could improve. The shower tray is showing signs of not being clean. It needs looked at urgently.
Positive section of review
great location comfy beds well equipped
Negative section of review
hot water didn't work but was fixed quickly bank holiday weekend
Positive section of review
Clean room and decent breakfast
Positive section of review
Everything
Negative section of review
Nothing