1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The location was incredible and the staff were very friendly. It was super easy to find and the surrounding areas including the lake and the beach were incredible. It was definitely a lovely place to relax and get away from work for a short holiday. I would definitely return at a later date.
Negative section of review
There was a cookie left under one of the beds when we arrived - my dog who is allergic to everything (all foods make him very poorly), found it and ate some of it. Despite this, we would definitely visit again.
Positive section of review
Great location, everything touristy was within walking distance. If bringing a car make sure you pre book a space and drive to the back entrance on Marsh Street to save yourself going round in circles. Mikaela was very helpful when asked for more items for the room.
Positive section of review
Luxurious decor, friendly staff & delicious food so we will definitely be back again soon
Positive section of review
Breakfast was continental, tasty,all the usual good quality.Room was good for budget price.
Negative section of review
Warm breakfast,more hanging room for coats.
Positive section of review
Beautiful hotel. The staff are fantastic, completely pampered us. Can’t wait to return.
Negative section of review
The pool & facilities are closed; we had planned on using these during our visit. The staff were very apologetic though and pampered us to compensate.
Positive section of review
Location for work is great. Rooms are comfortable and clean. Price is good.
Negative section of review
Door to room didn’t have a seal which meant I heard my neighbours across the landing ALL night and into the morning- 5am/6am in the morning. The soundproofing from external noise was great, but no soundproofing from internal noise.
Positive section of review
As always - a truly awful stale breakfast for £25! Please make fresh.
Negative section of review
BREAKFAST
Positive section of review
The location was fantastic.. breakfast was good and fair varieties
Negative section of review
The lift was really terrible.. 800 rooms within this hotel served by only one lift which was very slow.. you need to wait more than 15 minutes sometimes until you get the lift or otherwise you decide to take the stairs!!!!
Catterick Bridge, United Kingdom
Positive section of review
Proximity to the racecourse, good food
Negative section of review
Poor TV reception
Positive section of review
Character Room size Comfy bed
Negative section of review
Some odd arrangements at breakfast Some tired decor