1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were a party of 2 sisters with 2 adult daughters travelling to city for Bruce Springsteen concert.Lovely large and light airy room with plenty of mirrors and space for us to get ready..Great location for us to pre dine without all the hustle and bustle of the city before the event. No problem with 2hr early and late checkouts Would definitely return
Negative section of review
Only complaint I would personally have was that there were not enough teabags etc for 4 people (there were only 2 in fact) and that my Niece wanted a quick shower and although a beautiful big bathroom and bath, the shower was ceiling fitted so she was unable to just body wash without ruining her hair
Positive section of review
Very comfortable beds and big rooms. Renovated swimming pool with warm water. Good breakfast. Quiet. Location good, but only if you are by car. Daily refilled drinking water bottles. The room was well prepared, equipped with baby cot which we asked during reservation process.
Negative section of review
We were lucky because on our arrival there was first day of swimming pool reopen, but there was no info on temporary closure during reservation process.... and swimming pool was one of the most important in hotel selection. There was no clock on the swimming pool, the reservation process of swimming pool should be more modern (e.g. mail, web form, mobile app). One day after late arrival there were no bottles with drinking water in room (somebody took used one and forgot to put refiled).
Positive section of review
Beautiful location, quiet and tranquil. Spacious accommodation, especially upstairs area, loads of room and large bathroom /dressing area. Veranda with hot tub overlooking pond.
Negative section of review
Nothing we didn't like, but would advise that the stairs are steep, not suitable for most with mobility issues. Otherwise superb.
Positive section of review
Location is great, breakfast is good. Hotel is noisy from street, very hot rooms, paper thin walls. Restaurant can smell in hotel and bed is not comfortable, can not open windows
Negative section of review
as per previous message. Bathroom and smell, windows. Noise from street and drunken people on the street by the window. Rude check in service.
Clifton upon Teme, United Kingdom
Positive section of review
Lovely open views from verandah. Quiet. Clean, great kitchen, shower room, second toilet a bonus, good heating (cold on arrival but heated up quickly). Loved it.
Negative section of review
An inventory would have been handy. Brought our own pans, cheese grater, seive, teapot just in case but didn't need to. All good.
Positive section of review
The place is convenient for a one:two night stay. It’s near the Royal Armouries Museum and the water taxi is also close by.
Negative section of review
The curtains had weird stains on them so that was unpleasant to guess how often they get cleaned
Positive section of review
Great location, friendly staff, good breakfast included. Room had tea/coffee facilities and toiletries.
Negative section of review
The room was a bit shabby and not fully clean - wallpaper peeling, dust etc and was quite small/oddly shaped. Not so much of an issue for us as we were only there one night but might be more of an issue for others!
Positive section of review
Well set up, lovely surroundings, comfortable, clean, well equipped.
Negative section of review
Late check in, early-ish check out
Southend-on-Sea, United Kingdom
Positive section of review
Friendly staff good food Great location
Negative section of review
View from our room
Positive section of review
Kitchen
Negative section of review
Living room with Tv is missing .