1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
David's wife Ruth is writing this review as I booked our stay. Good location within walking distance of train station. Honesty Bar and outside seating very much appreciated. A breath of fresh air to be trusted! Shower perfect. Staff second to none. I suffer from claustrophobia and the room first allocated was around too many twists and turns, around corners, up and down stairs with no windows anywhere. I asked for a room close to the exit which was immediately sorted with no fuss whatsoever by a very understanding young lady. Greatly appreciated by me.
Negative section of review
There was absolutely nothing to dislike
Positive section of review
Nice big rooms. Great location. Nice bar area. Staff throughout were very friendly and helpful. Just loved the general vibe of the hotel. Very nice place. Would highly recommend! Great outside area to sit and have a drink in the sun! Great facilities.
Negative section of review
No plugs near the bed. The bed easily pushed away from the wall making it hard to sit upright. Would be a nice touch to have a wee biscuit in the rooms with the tea/coffee. The bar is lovely and the staff were great. I would suggest writing a cocktail menu though as that would be helpful.
Positive section of review
The room we were given after the first was alot better, and we were happy with what we got But the whole place does need a revamp it's very sad
Negative section of review
Well, when we got there, we were given a room at the front on top of the bar entertainment room Well I was shocked how is it not ready for holiday makers Green mould up the steps floor feels like it is going to collapse the room was not great either they should shut those down for a revamp as its not exceptable or safe to let someone stay in them sorry
Positive section of review
Everything that you would need was supplied, even tea coffee & sugar
Negative section of review
There was nothing not to like
Positive section of review
Perfect room. Excellent decor. Amenities were fantastic.
Positive section of review
Everything, we even booked our wedding!!
Negative section of review
Going home
Positive section of review
Nice staff. Nice room. Nice Cardiff.
Positive section of review
Comfortable stay.
Negative section of review
Better signage needed on road to the hotel.
Positive section of review
bedroom ok
Negative section of review
bathroom poor
Positive section of review
Nothing
Negative section of review
Room very dated and worn. Room too hot. No wifi available. No mobile signal inside building anywhere. Food gave me food poisoning, when mentioned to staff they were not interested. Service in restaurant very slow.