1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved the location of the hotel. The room was nice but didn't find the beds very comfortable. The breakfast was okay but the produce wasn't the best quality but the host was lovely and made us feel very welcome. We thought the room was pricy for what we got but we understand it was in a good location.
Negative section of review
There was nothing we didn't like but we just thought the room was a bit pricy.
Positive section of review
Beautifully decorated, clean and comfortable. Although my stay was brief, the staff were extremely friendly and helpful.
Negative section of review
NA
Newcastle upon Tyne, United Kingdom
Positive section of review
Location was good as it was close to the centre and the parking around the corner. Very noisy on a morning however.
Negative section of review
Entered the room to a foul smell coming from the fridge inside the wardrobe, wardrobe smelt like mould. Couldn’t hang clothes inside as the smell was awful. The carpet wasn’t cleaned, the room itself was filthy. Bathroom mirror had stains and hadn’t been cleaned. And then the morning after my stay, went to go into the shower to wash my hair and there was no shampoo left in the bottle. It was as though this room was never cleaned or inspected before the next guests arrived. Complained at the front desk upon check out. I won’t be staying here ever again. Get a room at a premiere in for half the price and it would be a cleaner stay. £116 for one night is quite expensive to be staying in a room that was dirty and had a foul smell. Won’t ever return.
Positive section of review
The staff were friendly and very helpful. Breakfast was delicious. We would definitely stay here again.
Negative section of review
Nothing
Positive section of review
It served the purpose... and that was somewhere to bed down for the night at not a great expense
Negative section of review
Such a shame. The building and it's location... why someone hasn't by now done a massive makeover and made this a luxury hotel... there's so little competition in Bournemouth for luxury and with the size.. and location... would be amazing! It's just very old and VERY dated.
Positive section of review
Wonderfully built. Good views of surrounding countryside. Well appointed.
Negative section of review
Nothing
Positive section of review
It was clean and reasonably comfortable.
Negative section of review
The location was not wonderful
Positive section of review
very nice staff in an olde world hotel
Positive section of review
excellent breakfast full of choices
Positive section of review
bar area was o.k , thats about it !
Negative section of review
the list is to long , you could hear next room going to the toilet , the other room i could hear them talking till long into the night, so i had to leave the tv on all night to block out the noise , the list goes on , loose cheap toilet seat , single gazed windows , door retainer throws you back out of the room . iam in hospitality ! i would refuse to work in the place . its just down to bad management , light bubs not working in the bar / diner , fire door panic bar broken !