1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I have visited this hotel many times and the food, staff and room never lets me down! The staff truly understand customer service, they are thoughtful, kind, polite and friendly many other hotels could learn a lot from them. The Japanese restaurant is nothing short of exceptional!
Positive section of review
Staff is very helpful. My room was amazing. Trustful and professional when I needed some support with my deliveries to be received at the reception. I enjoy the leisure club as well. I always come back, one of my favourite places to stay in Bournemouth. Highly recommended it.
Negative section of review
There is nothing to complain about.
Positive section of review
The reception team were extremely friendly when we arrived and sorted an early check in for us. The room was big and spacious with tea making facilities and a nice TV. Breakfast had a great selection and was very nice
Positive section of review
Everything. Very clean, comfortable and has everything you could need. Staff are absolutely lovely, without exception. Our 5th time here and it’s always the same.
Negative section of review
Nothing at all.
Positive section of review
Gorgeous hotel Food amazing, especially Fish & Chips Breakfast lovely Very clean, everything you need Great location Would highly recommend Will stay again
Negative section of review
Only negative is parking, but if you want be in centre that's what happens
Positive section of review
The property was bright, modern, clean & had superb views! Location is second to none!
Negative section of review
Absolutely nothing we didn’t like!
Positive section of review
Breakfast was excellent. Great choice of cereal and fruit before the hot breakfast.
Negative section of review
Nothing I could point a finger at.
Positive section of review
Close to asda, nice area outside for walking dog
Negative section of review
Dirty shower curtain
Positive section of review
Very nice location and kind staff.
Negative section of review
The clean could have been cleaner (e.g one used glass in the room and hair in the bathroom)
Positive section of review
Spacious bedroom and bathroom
Negative section of review
Bat and breakfast room are dark and dated.