1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Great location, 5 minutes from the underground. Amazing coffee shops just a minutes walk away. Staff were lovely and out of hours check in procedure was communicated perfectly. There were plenty of toilets and showers so never had to wait for one. Dining room had everything needed to make your own food. Bedroom was spacious with plenty of storage and everywhere was incredibly clean. Free parking at the hostel in Camden town was amazing and quite large, didn't even have an issue when we arrived at 23:00!
Negative section of review
Standing fan in the room didn't work but this wasn't needed on our stay and if it were we could have easily rectified this by talking to the lovely staff. Beds were a tad hard but certainly not uncomfortable, especially after a long day. Toilets are quite low so if this could be an issue due to mobility I would reach out to the staff before booking, they answered our messages promptly.
Positive section of review
Hotel is located in the nice west part of Bournemouth and fairly central ,close to the pier BIC centre , park and shops , had a couple of problems with the room initially but the owner soon rectified this and upgraded my room with no problem at all ,after all the hotel had only just opened and not quite finished, the hotel and room seemed freshly decorated and clean throughout , shower was good . Room was quiet.
Negative section of review
The bed mattress was a bit too firm for my liking . an extra charge for parking should be mentioned on the booking.com website .
Positive section of review
Self contained unit with many facilities, comfortable bed and full kitchen. Spacious. Short drive to Boscastle and the coast for lovely scenic views and cafe meals.
Negative section of review
A bit remote, trouble with the washing machine/dryer. Little contact with the host. Strangely the TV in the bedroom kept turning on overnight - possibly due to the guests in the upstairs unit?
Positive section of review
Comfortable bed, good breakfast, great location and really good value for money, staff very helpful and friendly
Negative section of review
Tv signal was bad, cups provided for tea & coffee were paper only
Positive section of review
Comfortable with reasonable room and beds, breakfast very good, waitress very good
Negative section of review
Very poor bar staff, unable to do anything about beer that had gone bad. Had to insist on a refund and go elsewhere. Returned one evening expecting to buy a drink and told that the bar had closed at 8-45 pm , would not even serve a resident. Probably will not visit again!
Positive section of review
Lovely host great attention to detail so many individual touches
Negative section of review
Nothing
Positive section of review
Good location. Cute little room. Nice & clean.
Negative section of review
Bedside lamp didn't work.
Newcastle upon Tyne, United Kingdom
Positive section of review
The location for St James Park
Negative section of review
It is starting to look a little tired.
Positive section of review
Quality rooms.
Negative section of review
The pillows
Positive section of review
Everything
Negative section of review
Nothing, all good
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