1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
What an absolute gem. The breakfast is fantastic. The heated pool and spa area are amazing. The golf course is gorgeous. The benefit of being dog friendly is fantastic. Everything was perfect!
Negative section of review
Loved everything
Bishop Auckland, United Kingdom
Positive section of review
It was clear a lot of money had been spent on the property…a few years ago. Our family gelled playing chess, which was a great surprise. The heating came on, we weren’t cold, thank you.
Negative section of review
The location…there were a few properties surrounding that were totally boarded up including the house next door. The windows at the rear of the property next door were totally smashed. The carpet on the Third step from the bottom has come away from the gripper and my partner twisted her ankle. This was far from ideal and was painful for my partner.
Positive section of review
Lovely place to stay. Nice view from the comfortable room. The host was very helpful when I arrived. And a great breakfast. Hopefully I will be able to stay again.
Negative section of review
Nothing.
Positive section of review
The staff are fantastic, especially the guy who is the head of staff in the restaurant. All very polite and couldn't have been more helpful.
Negative section of review
Bed uncomfortable, toilet wouldn't flush, bar ran out of beer. Very dated hotel. Could do with an overhaul.
Positive section of review
Professional service, comfy bed, delicous dinner, lovely relaxing garden
Positive section of review
Very clean and comfortable bed. Staff very friendly.
Positive section of review
Location is pretty & breakfast was wonderful.
Negative section of review
Didn’t use the pool so can’t comment. Rooms each time (3 times) have fusty smell like a care home type smell sorry don’t mean to discriminate but can’t explain otherwise.. Carpets stained & walls had slash marks. Curtain had marks all over too. Dirty windows. See pics. Coffee table had odd dirt marks & bed NOT comfy. Location pretty but bar/restaurant area has odd atmosphere. Didn’t feel welcoming for solo woman business traveller. Tried 3 times now but 3rd time unlucky won’t stay again. Dinners eaten: first time, Spaghetti bolognaise was absolutely awful!!!!! 2nd time: Curry awful! Last time: Steak chips& salad beautiful. Breakfast lovely with huge variety. Lift and reception area outdated. Reception staff not very attentive and when asked to speak to duty manager he was too busy to come out to speak to me. Not somewhere I’d recommend to my colleagues who agree with me about points above. Exit door left open at top of stairs next to my room & I didn’t feel safe/secure. It was closed when I said but guests reopened constantly!!! Should be alarmed.
Positive section of review
Excellent
Positive section of review
Location
Positive section of review
Nothing
Negative section of review
Can’t really think of anything I did like. Room dated, bathroom fittings corroded and panels falling off. Bed too small, TV not working. Food was atrocious, supposed to be a buffet was disgusting
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