1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Clean, excellent location, all you could require (appliances etc), parking a short walk away (I struggle with walking regularly but it wasn;t anywhere near as far as maps show. It's a 7 minute very slow walk from the dedicated parking space up the lane.
Negative section of review
Perhaps not fair to a degree but I'm 68 with fibromu=yalgia so struggle with sleeping on anything that isn't a medium at most wuality mattress. The mattress felt more budget but wold be fine for most people i'm sure. The sofabed (my 32 yr old son used) was just that, a thin mattress on a sprung base but then to be fair to the excellent hosts, the aprtment is advertised as a double room for 2. Again, due to my own health issues, the dedicated sofa was too low for me to use. Overall, we were very pleased and communication from the host was first rate. Thanks
Positive section of review
The wow factor of the hotel when you walk in. The staff were very helpful and couldn't do enough for you. The location is amazing for the Utilita Arena.
Negative section of review
The cost of the drinks in the hotel. We often stay in hotels but found this to be one of the most expensive at £7 for a bottle of Corona and £15 for a large Pino. We had our children and expected to drink after the show in the hotel bar, but ended up going upstairs for an early bed instead. We are not cheap skates but thought it was overcharging and we don't like that.
Positive section of review
Nice clean property. Peaceful location. Helpful and friendly host. Good value for money.
Positive section of review
Breakfast was nice. Room was very clean and staff were very friendly.
Negative section of review
No drinking water in the room on arrival but the staff gave me a bottle on request.
Positive section of review
The grounds a beautiful and the pools are lovely.
Negative section of review
Considering how much we paid, I really feel like our room was basic. We had to change because we requested a twin and they had given us a double. No water. No hairdryer. A soap dispenser on the wall in the shower. Shower was the worst of all the places we stayed in Cornwall. Everything just felt basic and to be honest, a bit dirty.
Positive section of review
Location, nostalgia, cleanliness, friendly staff
Negative section of review
My misunderstanding of the breakfast times could have been better handled by the general Manager, who was stressed and impatient.
Ashton under Lyne, United Kingdom
Positive section of review
Easy check in and good parking.
Negative section of review
The food served in the restaurant area was expensive and of poor quality.
Positive section of review
It was okay for a night
Negative section of review
Very outdated attic above bed the door wasn’t on properly had to move it
Positive section of review
Everything
Negative section of review
Nothing
Positive section of review
Location
Negative section of review
It’s a maze, you need proper orientation to get around. No proper lobby.
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