1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Kimberley - the restaurant manager was terrible. She would not allow me to take the table I had requested, and made me sit in a dark corner at the back of the restaurant on a sunny evening. I was dining alone which made it worse. I was there trom 18:00-20:00 and the restaurant was st 30% capacity- there were plenty of other tables for me to sit at. She refused. Not at all in line with a 5 star global brand's hospitality level. All other staff and the food were excellent. The pool is very small and they have lots of locals using the facilities at the weekend plus screaming children and babies due to lessons. Not great for a quiet retreat weekend.
Negative section of review
Kimberley - the restaurant manager was terrible. She would not allow me to take the table I had requested, and made me sit in a dark corner at the back of the restaurant on a sunny evening. I was dining alone which made it worse. I was there trom 18:00-20:00 and the restaurant was st 30% capacity- there were plenty of other tables for me to sit at. She refused. Not at all in line with a 5 star global brand's hospitality level. All other staff and the food were excellent.
Positive section of review
Beautiful spacious rooms. Old world English charm. Fantastic location, really central. We had a street view room which overlooked thirsk and the area. It was beautifully light and airy. My partner said the breakfast was lovely too.
Negative section of review
I couldn’t find anywhere that listed the wifi password and it’s a very early checkout without an option to pay for a later checkout.
Brighton & Hove, United Kingdom
Positive section of review
The room and facilities were well-kept. The staff were exceedingly helpful! I liked the shared utility room with fridge, microwave, ironing board, etc. The location was excellent - very much in the thick of things!
Negative section of review
Only that the blinds didn't keep the light out as well as curtains might.
Positive section of review
We really loved this property super clean, great glamping pod experience. Perfect for a family of 4. The en-suite is a great idea.
Negative section of review
We loved the location and the uniqueness of the pod. We also liked how tidy and clean the caravan park was and the space each plot of camping and static caravans have. Everyone seems really friendly.
Positive section of review
Ok, room a bit small would upgrade too a larger room next time , all nice and clean and good location
Negative section of review
Ok
Positive section of review
Budget hotel next to the airport great if you have a early morning flight or late arrival
Positive section of review
Manager was so friendly and helpful
Negative section of review
The person above my room was drunk and arguing with her partner all night
Positive section of review
Decor , garden , clean , location
Negative section of review
Batteries were practically dead in the remote for tv, so could not switch channel’s properly , air con wouldn’t adjust and was clanking intermittently during the night but wasn’t a big problem
Stoke on Trent, United Kingdom
Positive section of review
It was quite a small room
Negative section of review
The size
Positive section of review
All apart from the below
Negative section of review
Mattress was very thin and uncomfortable, could feel the springs & bed base underneath, didn't make for a good nights sleep